ベストウェスタン プラス フレズノ エアポート ホテル(Best Western Plus Fresno Airport Hotel)

요세미티 가려고 들렸어요. 조식도 맛있었고 룸도 깨끗했어요. 전체적으로 오래 되고 낡았지만 깨끗하고 서비스도 좋아 만족합니다. 다음번에도 또 묵고 싶어요.

잘 이용하였습니다. 주변경관이 좋으며 위치 또한 프레즈노국제공항에서 가까워 괜찮습니다.가족여행에 적당한 곳입니다. 조식 및 부대시설또한 좋습니다. 그래도 다음에 이용할 의사가 있습니다.

I am allergic to dust mites and had a reaction so I told them about it and they did a super job cleaning the room and changing the bed and vacuuming the couch and floor and bedding and pillows and I did not react the next night. I really appreciate their effort.

We stayed overnight before we had to leave from the airport in Fresno, the beds are very hard as well as the pillows. We did not have a good nights sleep because of that reason. Also, our room was over the front entrance and at 4:30 AM in the morning. I heard people laughing and talking and the van doors slamming that were taking people to the airport. The breakfast that is offered is pretty decent. Although the bacon needs to be cooked a bit more, and the eggs, don’t even taste like they’re real. But the waffles are delicious. They needed to be more milk options for your cereal or to drink. They only had almond milk and that was it. I wanted to do a tip by scanning it online, but the girl I wanted to tip, which was the person in the beverage and food area was not even on the list to be able to give it to her, and she worked very hard, because there was a huge group of Chinese people eating and not one person picked up their plate and put it in the trash so she had to do it Her name was Amanda and she was wonderful.

Like: Staffs were kind and accommodating. Housekeeping everyday. Dislike: Fridge was not cold, and shower was not warm.

Property needs some cleaning. Staff is friendly. I expected more from a 3 star hotel.

Less than 5 minutes from Fresno Air Terminal parking. Very nice staff. Comfortable room. Couldn't rate complimentary breakfast as we had to check out before 5am to catch our flight. But granola bars, muffins & coffee/tea, were available.

Terrible experience. On our arrival date (check in) the room seem like the housekeeping team didn’t care at all about getting our room clean and ready. We found in the bathroom the soaps of the guests before us. That was disgusting. And to make it more horrible. The bed sheets, blankets and bed covers were stained with old blood… VERY DISGUSTING and we noticed it until we were getting ready to sleep (12 am). We called the front desk and the only solution they gave us was sending a housekeeper with new blankets and covers. The lady didn’t wanna make our bed and just gave us everything for us to do it. Like seriously ? It wasn’t even us who stained everything. I’m very disappointed and Best Western it’s taking so long to give me a refund just because the manager “it’s not available”. Super unprofessional.

Close to airport. Motel and property are clean and well kept. Outside area of hotel seems to have a lot of homeless.