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My stay at this hotel was truly exceptional. The lady at reception was very helpful, easy to talk to, and explained everything clearly from the moment I arrived. The room was amazing, with a beautiful view that made the experience even more special. All the staff were excellent and friendly. The two girls working at the bar in the afternoon were wonderful — unfortunately I forgot their names, but one of them was Venezuelan. They were both very welcoming and professional. The breakfast team was always respectful and ready to help. One lovely lady was so thoughtful that she prepared my outdoor table setup in the morning before I had even picked my food. The gentleman who seemed to be the manager handled the staff and operations very smoothly — you could really feel how organized and professional everything was. I also noticed the lady who I believe is the GM. She looked incredibly hardworking, present during the afternoon, evening, and morning, always supporting her team. I even saw her celebrating staff birthdays with them. This is exactly how true leadership should be. Anyone looking for real hospitality should visit this hotel. As a Hospitality GM myself, I can confidently say this is an approved place to enjoy a wonderful experience with your loved ones. Thank you to the entire team for such a memorable stay.Keep it up

The hotel is located just outside of old Funchal which was about 10 minutes drive away. There are lots of good restaurants near by and nearest beach is appropriately 7-10minutes walk down from the hotel. Good breakfast options. Nice location for a sunset view from the outdoor pool area.

very nice hotel & breakfast

Located about 5km from the centre but easily accessible by local bus. Airport bus stop directly outside hotel. Decent breakfast. Rooms a little old and some rooms smell musty. Feels a bit like a package holiday hotel but reasonable value for money. First time I’ve ever seen a hotel place an extra charge for using an in-room safe.

Pequeno almoço excelente.

Pobyt w hotelu byl cudownym doświadczeniem. Mieszkaliśmy w bloku C, przy samym oceanie, widoki obłędne. Hotel bardzo czysty. Zarówno śniadania, jak i obiadokolację, bardzo dobre. Szeroki wybór i bardzo dużo jedzenia, codziennie coś nowego. Każdemu polecę ten hotel, a jeżeli będę jeszcze raz na Maderze to zatrzymam się tam ponownie.

真的不錯，服務也行

Fajna lokalizacja. Przy samym hotelu autobus do centrum numer 02 za 2€. Blisko dobre restauracje, plaża z fajnym tunelem do przejścia. Przemiła obsługa również w języku polskim. Polecamy.

Um grande agradecimento a grande equipa do hotel Golden Residence. Desde a garrafa de espumante até aos pequenos gestos como a oferta de rebuçados no check out a nossa estadia foi excelente. A piscina interior e o banho turco são um must além de piscina exterior. Os quartos são grandes, com sala e kitchnete faltando apenas a TV no quarto. Muito boa localização.