Pullman Changbaishan Resort

銷售很負責，幫我們解決了很多問題。酒店很大，離松江河鎮很近，可以去鎮上吃飯，離遊客集散中心5分鐘路程，打車10元左右，酒店前台可以給叫車，去長白山西坡很方便。酒店早餐可以，外面散養兩頭梅花鹿，很親臨人，可以摸，酒店提供免費的山地自行車，孩子很喜歡，有時間就想在周邊騎兩圈。酒店的娛樂設施很多，泳池很大很漂亮，水也乾淨，還有桌球，乒乓球，瑜伽室，以及四個麻將房，健身室器材都很新，還有小童遊樂區，真的很適合帶孩子過來，不剛出去在酒店裡玩就可以了。我們算是淡季過來，人很少，服務可以。

房間大，五星級感受，中規中矩，沒毛病 地理位置好，去西坡方便 適合開車的朋友，酒店周圍比較荒，要開車出去

帶着長者五一來長白山旅遊，這已經是第二次定鉑爾曼了，價格實惠服務態度非常棒！酒店在前台給我們長者多送了一份早餐，吃晚餐的時候也十分注重客人的意見，服務態度親切極了！長者住的非常開心。酒店的小鹿很可愛，見到人就跟過來了，門前有自行車，後面的院子還有個小足球場，太驚喜了！

2 Restaurants are closed. No door man / greeting upon arrival. Property feels cold. Room size was good, plush bed. Nice bathroom. Shower needs a solid cleaning.. grouting is black. Breakfast was ok, decent Chinese variety and somewestern dishes, the hostess was the only staff member who greeted me during my stay.Around 8:00am a suited make manager walked in, looked around and helped himself to breakfast. Apparently he is in charge of the Restaurant.. could not observe him interacting with any guests.. Overall no value for money .. will probably choose an alternative next time

Good location (near Airport and Changbaishan West Ticket Center), clean room, and good facilities (heated swimming pool, gym, table tennis, pool table). The staff/manager Fly Liu is very attentive and provided excellent service and generous upgrade for our stay. Will definitely come back and recommend to others.

The stay was lovely, the staff kept me informed about the status of the mountain opening, and were very helpful organising taxis, transfers etc. A beautiful hotel with wonderful staff, I recommend staying here if you’re in the area.

Amazing hotel but a bit expensive for what is was..it think next time i might stay somewhere else a little bit more affordable overall amazing experience though

Nice hotel located in a quite place, surrounded by a forest, 20 minutes away from the airport. The service is superb, both Chinese and English speaking. The room was a huge one, modern and clean. Though the VIP lounge was closed, all other amenities are great. The hotel provides a complimentary transfer to West Slope ticket office and to the airport. We were also granted the late check out for free as our airplane departure was late in the evening. A real 5 star hotel experience

Wonderful ! 2nd time in Changbaishan, west area, 2nd time stayed in Pullman Resort. This is a gem of a place: - amazing location (close to the airport, close to connection point to enter Changbaishan, surrounded by nature, super quiet); - super friendly staff (they really go the extra mile to make your stay the best possible); - free airport shuttle service; - amazing food (dinners, delicious and varied breakfast) - awesome amenities: indoor swimming pool, ping-pong, snooker, gym, majong, SPA, deer you can interact with, etc. - they also had a healthcare team to go to the hotel, every 3 days in the morning to make the necessary covid tests. All in all, a magnificent experience. To go back if have the chance to go to Changbaishan again.