カフカズ リバーサイド リゾート ホテルに泊まった方の口コミ・宿泊体験

amazing View from junior suite room

The refrigerator is not working and the problem has not been resolved.

My trip was cancelled due to a medical condition, and I did not receive a refund at all.

This hotel exceeded my expectations. I was traveling from Baku to Gabala and stayed here for just one night. I have zero complaints about this hotel. The location, staff, scenery, service, and breakfast were all excellent. Later, I realized that staying for two nights would have been more ideal, as the hotel and its surroundings truly help to rejuvenate the soul. Nearby, there is a cable car to the resort as well as several good restaurants. Highly recommended, and I hope to visit again.

Nice hotel Clean and big size room Variety of choice for breakfast

I recently stayed at your property for three nights and would like to share my experience, as it did not meet the expectations of a 5-star hotel. I had booked an apartment with two rooms and an extra bed. Upon arrival, we discovered that the air conditioning in one of the rooms was not functioning properly, making it uncomfortably hot. When we contacted the reception, we were informed that it was too late to change rooms, despite the AC being faulty. As a result, some of us had to sleep in the living room, and we were unable to fully utilize the second bedroom we had paid for. The following day, after several follow-ups, we were finally moved to a different apartment. However, the new apartment had a strong and unpleasant odor upon entry. Additionally, I had to repeatedly request the extra bed that was part of our booking. Despite our persistence and the late hour, the bed was only provided after I went to reception personally and filed a formal complaint where they apologized and promised to refund my an extra bed charge and provide a fruit as a gift. But unfortunately after checked out they didn’t refund what they promised me. Overall, the experience was disappointing, and the service did not reflect the standards expected of a 5-star establishment. I hope you take this feedback seriously and address these issues to improve the quality of service for future guests.

Otel gayet temizdi ama eğlence olanakları açısından yetersizdi. Sadece bilardo vardı. Ve saunaları çalışmıyordu bozuktu.

Very good everything i obesrved

Excellent location, tou can walk to back door of the hotels to access the tilfreak cable car. Small playground for kids, swimming pool in door and out door.. breakfast Excellent

Top hotel. Everything was excellent. Breakfast and speed of service can improve.

Merhaba trip comda cift kisilik king yatak yazilmis ama bizim yataklar iste boyle ayri ayri yataklar birlesmis

Amazing Hotel - Best Location

We loved staying here

Very very good service and best location