フェアフィールド イン アンド スイーツ ゲインズビル(Fairfield Inn & Suites Gainesville)

Check in was horrible. Me and another gentleman arrived around 10pm and waited for over 20 minutes because whoever was on staff had some personal issue and just left the front desk unmanned. If not for Cheyenne, from a neighboring property and who is FANTASTIC, I’m not sure what would have happened other than me calling ******* for a refund and leaving. Cheyenne needs a raise for handling the situation as well as she did. Beds were very comfortable and breakfast was fantastic.

I gave this hotel 4 stars because of a few things. The first was the noise level, I could hear every footstep of the guests upstairs and in the hallway. There was a group of guests that came in well after midnight and had a 20 min conversation in the hallway about the day as they were standing at their room doors before going in. This was about two separate rooms but with my room in between and across the hall. I checked in with my reservation for 5 people just in case my family joined. Front desk clerk was new had issue adding Marriott number and I waited for other employee. When morning came breakfast was great but I was grabbing and going and asked for a bottle of water (the one they give when you check in i thought maybe it was in room but it was not. The front desk tried to charge me $3. I explained that I did not get one when I checked in and thought it was in the room. After checking my status they gave me one. It was a water bottle I wasn’t asking for a cold one from the cooler. There are several restaurants within walking & driving distance including longhorn (10%off with room key), Red lobster, a Mexican restaurant and several others down the road.

The room was perfect. No Complaints. And thanks to the guy that got me a wheel chair — I went to ER bc I had gotten food poisoning on Friday night. (At a pizza place in Gainesville!). The staff was very helpful at the hotel. We will stay there next time we visit our friends.

Very quiet room. All very nicely decorated. Exceptionally clean. Good breakfast. We will stay here in future. Good price also.

Very clean. Staff was very nice. My only complaint would be that there was no maintenance staff working at night. We had a toilet clogged and the staff brought up a plunger that we had to use ourselves. Only a minor inconvenience.

Nestled back with ither hotels and still in an area close to everything. The place was clean and staff was friendly.

The staff was outstanding. Very courteous. Breakfast was hot and plentiful. Room was clean and very spacious.

The room was nice and clean, the breakfast was very good and the staff were very nice and friendly. I've stayed at the Hilton Garden Inn across the street and I would return to the Fairfield in the future.

When going down to get breakfast, we walked in to eating area and the kids went toward the food. They grabbed a bowl to begin pouring cereal when the girl in front of them finished. The worker running the breakfast area walked up to the girl that had already been there for a minute, yelled excuse me and snatched the lid to the cereal container from her hand. She then nudged the little girl with her shoulder and said “give me ya damn bowl” I, along with everyone else, stood in disbelief as this woman proceeded to stomp back and forth slamming stuff, walking up behind people yelling out excuse me, making rude comments behind people saying “ if you’d get out of the way I could put some more out” I went to the front desk finally after about 10 minutes of watching this and the lady at the front was super amazing however she wasn’t in a position to really handle to issue and assured me that she would pass it along to management. The lady at the front desk was was a true angel and a reminder that good people do exist because when I left my wallet in the room after check out and called panicking, She told me she would go check and she had to have run up to get it and had it secured and labeled and waiting safely for me to return and grab it!! She is the only reason I am giving the 3 stars. Had it not been for her i would have given no stars. Whoever you are that works the kitchen, you should be ashamed of yourself and management should be ashamed to know of your behavior today!!