レッド ルーフ イン & スイーツ ギャロウェイ(Red Roof Inn & Suites Galloway)

The staff was horrible the night desk man was rude & accused me of stealing a blanket because housekeeping never put a blanket in the room!! I will be calling corporate

Unhelpful front desk, mostly unattended. First room was unacceptable due to unpleasant odor. Second room not very clean. No top sheet on bed! UGH!

Never in all my years or the thousands of hotel stays Ive had have I ever met such a deplorable, heartless, gutless, cheap, hypocritical and inhumane human until I gave this hotel a try. Only because it was on a special through the app and THANK GOD because had i paid what this man charges at the counter I would have been even more let down. Folks if you have money DO NOT spend it here. It has the image of a nice place until your inside and its gross. They dont even try to clean it up or throw some paint over the walls. Right off the bat he gives me the room without a bathroom light since i got it at a discount. But when i went, it was the smoking room on special. The room was sad. The wallpaper is peeling up and down in every corner and it was hard sleeping with whoever was beside or above me moving things around. But the next night it again was the least expensive on the app so i went and this man was a piece of work, so he gives me this confused look and says "last time you had the smoking room. You need to take smoking room again." I didnt agree with his opinion but i asked is it a difference of ten bucks loke on the site? Nope..30. Lol what? No and he doeant refund PLUS he did something to the reservation so i couldnt just update it there. I wasnt about to be put $55. Long/short of it is if you have 90 for a room, the other hotels for that price are the nice ones. Not this. *******s customer support saved the day on this and put me up elsewhere. Big props to *******!

The staff I encountered were very friendly. The room was clean. We had a good supply of towels. The room had a refrigerator and coffee pot with coffee. It also had a hair dryer, but that did not work. There were no ice machines, but the clerk gladly gave us a couple of sandwich bags with ice in them. I was looking for an economy stay in a clean place. The visit met my expectations

The room was disgusting mold in the bathroom. It was outdated and the comforter had spaghetti sauce all over. It looks like it was never changed. The smell was absolutely horrible. We walked in stayed five minutes and we walked right back out and went to a Holiday Inn.

The stair case is smell of urine and throw up on every landing I will not be going back there EVER,the room smell so bad I went out to buy Lysol to spray, had I known it was like that I should have slept in my CAR…

I didn't like being threatened by the front desk agent. He was very disrespectful. My room didn't have all the amenities that it should have had, like the microwave, coffee machine, etc..I had a smoking room, so that was the only thing that I was ok with.

DO NOT stay here if you: Want to see your deposit back. (They kept mine for zero reason) Want to be able get ahold of the front desk for any needs between 12am-6am. They are impossible to find for any actual emergency needs to do violence from patrons unless it’s during daylight hours and then they are helpful (they leave a sign on the front desk with an emergency number saying they are busy helping others in another place of the hotel and, and it never picks up because they leave that phone to ring behind the front desk. You can hear it) Want bathroom floors that don’t have large areas of several full sized tiles that are chipped, cracked, caving in like a sponge floor Want to avoid seeing open chunks of walls left unrepaired Want to be able to walk through the stairs in the back to the second door to the building and not see a massive dragged line of splattering paint left as if it’s been there for 10 years. Or if you don’t want to feel like you’re walking through a back alley way in there. Want to feel like housekeeping looks behind things, up and over in order to remove prior patrons personal items Want working WI-FI DO stay here if: You need a quiet hotel. It is definitely that. Like friendly staff. They are definitely that. Need an comfortable bed. It was great. Need a decent sized bathroom so you’re not squished moving around eachother to get ready, etc. Plenty of room. Need a big bathtub. Larger than that for sure.

Checked in noticed tv was left on .. That was the set up only to find trash can was never emptied .. only 2 towels 3 random size old flat pillows omg And the older gentleman at the front desk was totally rude. . Never again. save your money please. They will create reasons to keel your 100$ deposit. Oh fitness room is down "under construction also the pool is down. This place is a rip off..