TownePlace Suites Galveston Island

Worst experience ever

套房包含客廳和兩個卧室兩個衞生間，非常方便。廚房還有簡單廚具。

We had a wonderful stay here! Everything from check in to check out was amazing. Helpful and friendly staff, clean room, good breakfast buffet and great pool. And the location feels safe and close to everything.

The property was nice and close enough to the race venue for the 5k. Right across the road is the water but it is not very beachy in that location….a short 1/4 mile walk gets you to the beach so take a cart to carry beach items. Dog friendly but the area roped off for taking the dogs for a potty break had a lot of burrs so my dog did not want to walk on them….he ended up doing his business in the rocky area instead. One staff member could not direct us to the dog area….one of the elevators goes down to a parking level where there is access…I guess she was new. Because of the race on checkout day, the staff was accommodating and allowed 30 min extra for checkout, but I thought as an Elite member I had an option for 1 hr later checkout. Would stay again for the convenience.

The property appears dated but it was clean. The breakfast was good but it could be better.

Customer service was great, room was very clean, and easy check in and check out

This hotel was converted from an older hotel to a TownPlace hotel. The rooms are comfortable and reasonably priced for the area. Location is right off the beach and near all the activities on the waterfront

The room had a defective non-working TV and a non-working phone. Everything is falling apart and no one cares. Worst front desk staff I ever ran into.