ホテル トレス アンクラス(Hotel Tres Anclas)

Our stay was a disaster and we ended up leaving the hotel at 11:00pm without spending the evening because there was so much noise that it was impossible to sleep. Every other room seemed to be occupied by middle and high school basketball players and they were having an enormous concert in the field in front of the hotel with lights projecting onto our windows. It was a complete nightmare. The staff were understanding and compensated us for the extra fee they had required at check in to upgrade our room, but they couldn't give us the full rebate and it was truly impossible to spend the night there, especially with two small children. If there is going to be a loud event planned notification should be provided in advance to guests so they are aware and can make alternative plans if needed! We were stranded without any notice and suddenly found ourselves driving 3 hours at 11:00pm at night with a toddler and infant. Completely unacceptable.

Don't even consider this hotel if you like a calm atmosphere! Excessive noise from entertainment Noise from coach loads of teenagers who arrived on mass and ran amok in the evenings. Queues for Dinner were ridiculous, with a long wait to get into the restaurant (30 - 60 minutes in a queue). Once in the restaurant it was actually worse than a supermarket restaurant, noisy with staff running around at a million miles per hour. Getting the buffet was virtually a free for all. The hotels rooms are very dated & inefficiently organised. With hard surfaces everywhere the noise carries and is disproportionately magnified. Then there's the ongoing building works at the hotel. Yes really! Note - no mention of this at the time of booking and no mention of it at reception when we arrived. The noise even resonated under water whilst using the outdoor pool. If we could have cancelled our reservation after the first night without loosing our money we wouldn't have hesitated. There are two positives - the staff who worked very hard and the proximity to the beach. But even considering these - perhaps one of the worse hotel we have ever stayed at!

Very nice hotel for a reasonable price. I didn’t expect it.I am satisfied. I’ll be back definitely 👍

Nice that the hotel is close to the beach but it is really outdated. Rooms were clean so that is a plus but the food was only so so. I personally don’t eat meat so the options were quite limited and many times the fish option was just so bony and dry. We even had to wait for plates since they ran out of clean ones and because of that the lunch time came to it’s end and they started to clean the foods away.

The hotel staff are very kind. They make your stay wonderful and pleasant.

Se ve que es un hotel que necesita una buena puesta a punto. Aunque su personal es muy amable y muy atento. Si hay algo q no me parece bien es que tengas q pedir cita para bañarte en la piscina interior y encima pagar por ello. La comida aunque no esque haya mucho que elegir sique es verdad que lo que hay está bastante rico. Es posible que repita con este hotel

Tres bon rapport qualité prix. Chambre propre et literie parfaite. Hotel tres bien entretenu. Malheureusement chambres mal insonorisees. Les conversations des voisins etaient audibles. La restauration était simple mais convenable. Lors du week-end d'affluence le personnel était efficace et aucune rupture au buffet malgré le monde.

Instalaciones muy deterioradas, muy ruidoso, no apto para descansar, pésimo buffet, habitaciones obsoletas, camas muy incomodas...Una pesadilla.

Tuvimos que hacer una hora de espera para entrar a cenar de la cola que dejaron que se form**** El baño estaba con suciedad en la junta de silicona en la bañera. Un cuarto de baño pequeño