ハイアット プレイス ダラス / ガーランド / リチャードソンの口コミ・レビュー・評判
ハイアット プレイス ダラス / ガーランド / リチャードソン
5101 North President George Bush Highway, ガーランド, アメリカホテル詳細を表示
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ハイアット プレイス ダラス / ガーランド / リチャードソンの口コミ・レビュー・評判
3.7/5
100件の口コミ
認証済み口コミロケーション3.7
設備・アメニティ3.7
サービス3.7
清潔度3.7
絞り込み：
並べ替え：
全ての口コミ(100)
高評価(86)
低評価(14)
marlane
宿泊： 2024年2月
その他
とても良い
投稿： 2024年2月24日
They should have real flowers or real plants in front of main door. Too cheap to have plastic flowers lol
翻訳
Catherine
宿泊： 2024年2月
その他
投稿： 2024年2月19日
Was never told that there would be an early check in fee.
Sheets were dirty and needed clean sheets.
4 people reserved for the room but only 3 towels.
翻訳
Tawna
宿泊： 2024年1月
家族旅行
投稿： 2024年1月30日
Check in was alright. The front desk was a bit brusque, but then again they had a ton of cheer families checking in. Room was decent and spacious. But I definitely didn’t enjoy my cold shower, neither did my husband. There was rust on the rack in the shower and lots of dirt/mold/cracked grout as well. The property could for sure use some sprucing up.
翻訳
Gricelda
宿泊： 2023年12月
その他
投稿： 2023年12月28日
I fund one dirty towel in the bathroom that is for the las guest is to much hair in the floor of the bathroom
翻訳
John
宿泊： 2023年12月
その他
投稿： 2023年12月26日
Carpet was very dirty with large stains
TV remote didn’t work upon arrival then the replacement remote I was given didn’t work either. Changing rooms wasn’t an option because they were fully booked. Hotel needs a deep cleaning.
翻訳
Verified traveler
宿泊： 2024年1月
その他
とても良い
投稿： 2024年1月2日
Only complaint I have is that my shower didn’t have a full door so water would get on the floor.
翻訳
Kara
宿泊： 2024年2月
その他
とても素晴らしい
投稿： 2024年2月5日
Clean, always someone at the front desk, great customer service, great breakfast.
翻訳
Mark
宿泊： 2023年12月
カップル・夫婦での旅行
投稿： 2023年12月12日
Convenient location, but room was in poor condition. Safety latch on door was broken. Some young guy in a hoodie was beating on our door a 4am, then started kicking it!
Breakfast buffet is pretty good.
翻訳
Verified traveler
宿泊： 2023年12月
その他
投稿： 2023年12月11日
It was very strange at one point they came took all our towel except for one and emptied only one trashcan but did nothing else in our room. We were highly confused when we came in and were ready to do bath for our kids and realized there was only one towel for 4 people.
翻訳
Kyle
宿泊： 2023年12月
出張・ビジネス
とても良い
投稿： 2023年12月2日
Love the facility. Comfy and quiet. Good location. Two complaints are the parking lot in front is very dark. Needs better lighting for safety reasons. The second is the breakfast isn't open until 6:30. There were 20 people waiting for it to open. Clearly needs to be available earlier
翻訳
Walter
宿泊： 2023年11月
出張・ビジネス
とても良い
投稿： 2023年11月20日
Service was good. Staff pleasant and professional. Breakfast was. Very good. Bed was not very comfortable and actually very uneven.
翻訳
Terrell
宿泊： 2023年11月
その他
とても良い
投稿： 2023年11月12日
The room was very nice and the breakfast was very good.
It appears one of the two elevators is out of order for a long time and staff said there are no plans to restore elevator #2. Therefore, to go from the 6th floor to the lobby can take 5 to 10 minutes. When going from #6 to #1 the elevator stops at almost every floor to collect more passengers and it becomes rather crowded at times. If elevator #2 stops working visitors will need to climb the stairs up and down several times a day. If that should occur Hyatt Place will lose a lot of customers because most people are not able to climb the stairs with luggage
The housekeeping staff uses the only operating elevator with their equipment and there is no room for them on occasions.
翻訳
Stephen
宿泊： 2023年11月
その他
投稿： 2023年11月7日
We checked in at 1:30 am. The room was not very clean and the air conditioner was very loud. It woke us up when it came on during the night. I requested a different room the next day. The a/c was quieter, but still dirty. We checked out that day. I am requesting a refund for the days not stayed.
翻訳
Scott
宿泊： 2023年10月
その他
投稿： 2023年10月30日
The hotel needs updates and repairs. Carpet is worn and dirty. Only one elevtor
in service and it takes forever to get up or down. Stairway is nasty and smells.
翻訳
Jarvis
宿泊： 2023年10月
その他
とても素晴らしい
投稿： 2023年10月27日
The room was very clean. The beds were comfortable. More than enough space for a family of 5. The staff was very friendly and easy check in also easy check out. The breakfast was just what we needed to prepare to leave the hotel.
Pros:the hotel cleanliness and quiet location
Cons:the conjoining rooms were not so great upon arrival,the guess next door were kind of loud but hey I had 2 babies so I probably was loud too.
The beds were soft and comfortable.
The sofa bed was big enough to sleep 2 if needed. Only thing it was missing a blanket so we got it from the front desk.
We will definitely book this place if we need it again in the near future.
Used my credit card to check in and a fee was charged but was returned very fast maybe 2 days later.
翻訳
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