ホリデイ イン エクスプレス & スイーツ ガーランド E - レイク ハバード I30 IHG ホテル(Holiday Inn Express & Suites Garland E - Lake Hubbard I30)

Very clean and the Breakfast food was amazing will stay again also close to the lake has lake views

Staff was great and accommodating Room not all lights worked Need bulb in bed light No cord for telephone

Always stay here when working in our Mesquite branch, little further away from the office, but really nice hotel, staff and location. Only recommendation.... bring back the oatmeal and have the fried potatoes everyday.... Really good value for money too.

They charged me an unjustified charge of $100 cause there was make up on my pillow and sheet. I have NEVER been charged for that even the last time I stayed at this hotel. Staff would not give me a corporate number, i had to research it myself. The housekeeping manager was EXTREMELY RUDE and would not let me talk while explaining myself. The GM was ALWAYS ironically unavailable and the staff did NOT seem to care about my concern and provided horrible customer service. I will not be staying here again and will advise my family and friends to do the same.

I made photos of the elevator, which was fifty upon entry; the guest toilet downstairs had not hand towel checking in, and still none after notification, at check-out; the room was so dusty I feared to sleep in the bed; the floor was spotted; and, the shower head was green with mold. There's more but the photos I took can show it better.

property was great but needed upgrades far as smart tv and also the water in room 218 my room was freezing and air conditioning didn’t work far as the heater

I loved the hotel itself. The place was very clean. Ms. Tiffany at the front desk was sweet and helpful. However, I paid for two double beds for 4 people. What I got was a double bed and a cot. I was told that the cot should have let out into a bed, but it was not a sleeper sofa, but a cot. The reservation a made was clearly with 2 double beds.

Great service during my 2-day. All staff members were polite and inviting. Breakfast was good and beds were comfortable. Rooms were spacious and fit my family needs. Looking forward to the next stay!

Took one hour to get to property from I-30 exit due to traffic conditions. Killed many bugs in room. Should have asked for another room, but it was late, and I was unpacked and tired. Didn't sleep due to bugs and noisy residents above my room.