ホテル エクスプレス ニューカッスル ゲーツヘッド(Hotel Express Newcastle Gateshead)

Easy to travel to and easy to find. You get what you pay for. Very basic but comfortable stay

Shower water pressure was not good at all, and some of the cleaning was poor. However the bed was very comfy and we slept well

No heating at Dec. Even the hotel provide heater it also didnt work, and very windy from outside window terreble hotel ever.

Couldnt sleep because of people arguing and fighting. had to check out at 1.45am and stay with a friend

Even an Asylum Seeker would not stop here Pros: NONE Cons: 1. no toilet paper in toilet 2.Shelf above towel rail hanging off the wall 3.Electric wires protruding from wall above sink 4. Very noisy from traffic on road outside. 5. Single glazed window that wouldn't shut properly 6. Bed extremely uncomfortable due to mattress being an old sprung type. 7.Only one pillow each provided. 8.One dirty bath towel each. 9.Occupants of room above moving furniture or something about all night on creaky floorboards 10. Black mould present on en-suite skirting boards and shower tray 11. Shower either scalding hot or freezing, no happy medium 12. Corridor outside room unlit, difficult to locate key slot in door 13. Other guests seemingly unaware of how loud they are in the corridors 14. NO FIRE ESCAPE PLAN OR INSTRUCTIONS To sum up this place in one word.................TERRIBLE My advice is to spend a bit more and stay elsewhere, Just wish I had now..................

The hotel was dirty toilet set and shower was broke one had door broke pf on shower lightbbulb did not workblood on the bed big iron mark on the floor the shower room was dirty thebedroom was dirty i complained to staff who told me i had to get in touch with ******* i would not recommended this hotel at all i would like i refund please

The entire establishment was unfinished; yet still managed to exude a worn\shabby aesthetic. Incorrectly installed computer desk, broken light switches, the noise of other peoples plumbing taunting me that mine was haphazard at best. Asking for a towel I was advised to use the paper napkins. (Sadly not present either) Later given a towel. When advising that there was no plug/stopper in the sink I was given a plug (type thing) that did not fit the said sink. Pointing out the lack of power on "computer desk" I was given a four gang extension. (No power on that side of room) Both beds in the room (twin) were incredibly soft and did not provide a good sleeping experience. *This* might be Ms Braverman's solution to providing housing in UK

First of all, this is a budget hotel with shared bathroom facilities, so please read my critique with that in mind. I did not expect 3* conditions. The room itself was very generously proportioned. The staff were really freindly and were available whenever I called on them. There was ample tea and coffee making facilities and the towel and bedding was clean and soft. However... Some of the furniture was broken; The single glazed window did not shut properly; The bed swayed from side to side alarmingly each time i turned over; The room smelled of mildrew because the trap to the sink was not connected properly so the floor was soaking wet; There was no sound insulation between rooms - I could hear EVERYTHING in the adjoining rooms. Save yourself some money and upgrade to a YHA

I paid over the odds for a single room with shared bathroom (£145). The first room i was put in has part of the window frame missing so the window wouldn’t seal. It had old furniture that seemed to be falling apart. When i complained about the window the receptionists response was “but nobody can get in that”. That wasn’t the point. I asked for money back to which they responded “no, because its the great north run weekend”. They’ve spiked their prices to rip off runners who’d raised thousands for charity. Eventually they moved me to the room next door. Again, the window didnt shut properly but at least there was no hole in it. That room was also outdated with nailed coming out of the wardrobe. The shared bathrooms were grotty, one of the showers didn’t have a door, and the light switch was outside the bathroom in the corridor which anyone could play with as they walked past. I wouldn’t recommend staying here