ホテル サン マルコ(Hotel San Marco)

Overall my family had a good stay at Hotel San Marco. However, the room listing was inaccurate. I paid for a "two-bedroom family suite" which turned out to be a single room with two beds (this is how it appears in the video that plays in their lobby). I complained to the manager and she offered us another room (in addition to the one we reserved) free of charge. My son was very happy with the stay because he hates bugs and, aside from a few ants attracted by our fruits, we did not see any others in our room or the facility. We also liked the Spanish style ambiance and decor and the friendly staff.

Worst Hotel Ever. The announced breakfast is a joke, one single fried egg and that's it. You need to literally fight to get a 2nd or a 3rd one. When you ask for rice, staff says there is no more. The second after, a whole family a local Kababayans show up, woW! they get a really nice full plate full of rice ("no more" huh?!), full of meats and veggies and fruits :( Clearly some racism for white tourists in here, so shocking. Also every single day the hot water in the shower was not working, had to call twice for guys to fix it (first time they come they say it's fixed and when you're ready to jump it's still cold), so really annoying. The last day they could not even fix it the warm water, they gave me another room to go just shower to. HOTEL TO AVOID.

Stayed here for a conference enjoyed our time would stay again. Very helpful staff.

Hotel should have noise reduction from the function hall from 10pm onward

Great and friendly staff. Will stay again when going to gensan.

the staff was great . all is good

The hotel room was very clean and comfortable. Ms. Melody at the front desk was amazing. The free breakfast was also very good and the restaurant staff were excellent. I highly recommend staying at Hotel San Marco. Quiet, clean, outstanding staff, and close to everything

The hotel is super peaceful, clean, quiet, and near to everything. The front desk staff do an amazing job at handling all of your hotel needs. They are professional, courteous, and go out of their way to help you. Also, the woman that work at the breakfast also do an excellent job. I will certainly stay here again. Just an all around fantastic experience.

Das Bett war super das Personal sehr freundlich Shopingcenter ist zu fuss innert 5 min erreichbar Leider ist es nicht gut gepflegt aus der dusche kommen nur noch ein paar spritzer wasser. Aber im grossen und ganzen ok für general santos