It's location is great. Everything are in order so no complaints. The only flaw is that air condition is not working well and I have to open the window.
We were 2 adults and one child and this was mentioned very clearly at the time of booking. I was told in the reception that booking says 3 adults and they changed it to 2A & 1 C. Room given to us had 2 twin sharing beds, which left us with no space to even open the luggage’s and 2 adults were not able to share that bed. Staff attitudes were terrible 1. Room (307) was cold for us and asked for help to increase the temperature and the staff who came said, we can’t increase the temperature above 23 degrees. He said they can give heater, I said ok and asked if there is any additional cost. He asked if we’re from India and was laughing. He came back and left the heater outside the room and made a sarcastic statement “it’s free, use it” and was laughing saying Indians. When I tried to stop him, he didn’t even bother and walked away laughing. He just left the heater outside and went. 2. In the morning, I asked to pack 2 croissants as we didn’t have time to have breakfast and need to rush and I was told, we can’t do and you should eat here only. I had to tell them it’s weird and then they gave me a very small cover which could not even accommodate 2 small croissants. I have stayed in Novotel in other countries and never had such a worst experience. I would never stay in this property again during my next visit. Stay here definitely didn’t leave a happy memories for my family.
旅先の様々な魅力を発見したいお客様に、ホテル キプリングは最適です。ホテル キプリングは、ビジネスでもレジャーでも、ジュネーヴでの快適な滞在をご提供いたします。当施設からコルナヴァン駅まで約500m、コアントラン国際空港まで約8km、移動に便利です。付近にはパレ・デ・ナシオンやMusee Rath、Grand Theatre de Geneveがあり、観光に大変便利です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。ジュネーヴの当施設には、駐車場が併設されており、非常に便利です。このホテルの清潔度は高いと評判です。このホテルは、カップルに特に好評です。
ゲゲスト2023.01.31
On our first visit to Geneva we stayed at this hotel based on its reviews on TripAdvisor, and we were so delighted with the experience that we easily decided to repeat it in our most recent visit to this beatiful city. The location, the rooms, the breakfast, and the friendly staff, it all results on a very competitive price-quality combination. So, if you are planning to visit Geneva we highly recommend to consider the Kipling Hotel.
It is a really bad experience. The following points were highlighted during the stay: 1- The air condition cooling system didn’t work. Called the reception to fix it and they accused me for leaving the window open (even though it wasn’t open). Then they informed me to keep the AC ON for 20 minutes then the cooling system will switch on. Subsequently, the cooling system didn’t work after 20 minutes. We called the reception and they said it is too late to fix it now and we slept without air condition, instead they advised us to keep the window open which is near the train path, too noisy, we couldn’t do. 2- we booked 2 twin bedroom and a queen bedroom. We arrived at the hotel and we were shocked that both of the rooms were 2 twin bedrooms. The hotel put 2 twin beds together with separate sheets, mattresses and blankets. During the night the two beds moved apart causing a huge gap and one of the residents almost to fall on the floor. 3- The rooms is called a family room which supposed to have a kitchen, but they locked it claiming it should be extra charge for the kitchen!! Extra charge should be for real benefits, but It looks like business is way much important than customer to lock something already exists in the room just for the sake of forcing the customer to pay more!! Overall, not recommended hotel to stay in Geneva
I stayed in this hotel for a 3 nights with my brother and our friend. It is I a great location with only 8-minute walk from train station, a grocery store across the street, surrounded by a variety of good restaurants, in a quiet side street, a 2-minute walk to Lake Geneva located behind hotel and a 15-minute walk to old town. Very good service - Reception gave us a free-transit pass (good for tram, train and water taxi) and stored our luggage so we can start our sightseeing until check-in time. Room is spacious and very clean. We had room on the 4th floor facing back which is very quiet. Swiss Tours (if you want to take a day trip - Annecy is very picturesque) is also only a 10-minute walk away. Take the route along the lake to go downtown or old town - Beautiful scenery. The only thing that can be an issue for some is the single tiny elevator for maximum of 4 people. With luggage, I would say about 2 people. The bathtub shower stall is also a bit small so this may be an issue for some people. But they are very minor to us. So for me and my travel group, it was an excellent stay. We would go back in this hotel again.
慌しい一日の終わりには、ジェイド マノテルでおくつろぎください。ジェイド マノテルは、ジュネーヴの現地の雰囲気を感じたいお客様にお勧めの施設です。コルナヴァン駅から800m、コアントラン国際空港から8kmと、交通便利な場所にあります。付近にはHouse of Rousseau and Literature (MRL)やジャーディン樹木園&植物温室、English Gardenなどがあり、ジュネーヴの観光に非常に便利な立地です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。ジュネーヴの当施設のお客様は、駐車場をご利用いただけます。
Rruthbaa2023.10.11
Jade Manotel Hotel: Geneva, Switzerland I stayed in the Executive Family Suite for two nights on 06Oct 2023 - 08 Oct 2023. We booked two rooms. I would give the hotel 10/10. Customer service was excellent. Very helpful to advise us on where to go and what to do. Love it and would visit again. Before arrival I got an email from Geneva Tourism with my transport card. I was able to book 8 cards as we were 8 people. It was very easy, We were greeted by a really friendly host. We arrived late night and the host made to ask if the children ate, he recommended places to go. He checked us in very easily and we went to our rooms. The rooms were clean and to a high standard. Breakfast was fantastic, coffee was great, great selection. Nice cheese selection too. The garden was a lovely place of tranquility in the middle of the city. The ambience of the hotel was very calm and tranquil. The location was central and easy to access everything. Top of the street you get the tram direct to the UN. The opposite side you get the tram to the Geneva train station. Walk down and 5 mins and you’re at the Lake Leman. My children were being a little bit noisy so the neighbours complained about them but the hotel staff were very kind in the way they asked us to keep the noise down. Wonderful hotel. Recommend it to anyone and only place I will choose to stay at if I visit Geneva again. Thank you Jade Manotel.
A lovely hotel. Our room was a standard double and very modern and clean Plenty of room for us. Shower was lovely. Air con in the room. Had everything we needed. Mini fridge wasn’t very cold. Hotel it’s self was lovely to look at and all staff were friendly and helpful. My only negative was the restaurant/ bar/ foyer were hot so possibly not air conditioned We ate one night there and thought it was reasonable priced and food was delicious. Bar atmosphere in the evening was nice and chilled too. A great place to base ourselves, we didn’t mind having to walk into town a bit. Free local travel for all people who stay, so we got the train to airport which was super easy! 15% off card in restaurant too!
BBenny Hon ChungThe hotel is in a central location which is only a few minutes walk from the railway station and the old town where the cathedral and all the big luxury brands can be found. There are a lot of restaurants in its vicinity. The hotel is a bit old but very clean and comfortable. The room is spacious and sound proofing is excellent. The staff are extremely polite, welcoming, and accomodating. It's worth mentioning that the hotel's check in time is 1500 but we were given a room when we arrived at 1210. The gentleman and lady at the reception counter even gave us a city map and took several minutes telling us where to go. The two reception girls in the afternoon also showed us their welcoming smiles every time they saw us. When we called to request to have a kettle the hotel gave us not just a kettle but a whole lot of instant coffee and tea bags. Wow what a surprise to receive such excellent service in a small 4 star hotel! I highly recommend it to all travellers who want to receive exceptional service.
ゲゲストCome and eat at the bar for lunch The food was great Thomas at the front desk was lovely!! We stopped to find out what to visit in Geneva while passing through Great recommendation for old town and Eaux Vives! With welcome little touches of humor :)
ゲゲストVery close to train station. Across main road and a minute walk. Lots around the hotel, Starbucks, McDonald’s, various restaurants and cafes. Coop small supermarket and other shops. Our room was very clean, cleaned every day. Simply furnished with modern fittings and a great shower, good towels, tv, kettle, tea/coffee bits. Everything you need. Breakfast is served on the 8th floor, with great views and was also immaculate though we didn’t have breakfast during our stay. 5 minutes walk to river. There was quite a bit of noise late at night in the area behind the hotel (car park and street) , our window was open and it didn’t bother us. I’m sure with windows closed the noise would be far less. Staff at reception were very friendly.
Super comfy and fun place to stay here. We stayed for two nights and it was great. The bed was one of the best we had on our holiday and the room had a nice laid out bathroom. The hotel is a 3 minute walk from the side of the lake and very close to the main train station. We cooked dinner both nights in the room and they had a very good set up for it. All staff in the hotel were very friendly and check in and out was a breeze. Also if you're wanting a drink close by, I'd recommend the Grand Duke Pub.
This hotel is very well located in the center of Geneva close to train station Gare Cornavin and the Lake of Geneva with the Jet d'Eau. Staff is very friendly, rooms are spaciuos and clean. Breakfast is sufficient with 3-4 types of bread, cheese, eggs, fruit and coffee. Lot of restaurants, supermarkets and souvenir shops in the neighbourhood. Room had a safe.