Terrible experience.
a)The hotel is not close to the old city so you will have to find a taxi there and back - getting back is very difficult as there are not many taxis and no Uber/local car services.
b) First room had a sticky floor as did the very small pool - the small pool was muddy. FYI the pool is open from 12pm - 8pm - not that convenient.
c) First room shower overflowed with sewage from the shower - literal feces… Conplained and was given another room. Planned to go out that night but room change and feeling ill left us with no motivation.
d) Sent video of overflowing sewage to manager after complaint and had the good team at trip.com call to negotiate… nothing, zilch and nope the hotel said (they did offer me a free coffee and parking - I don’t have a car).
e) Avoid hotel groups like this and or this location!
自動翻訳
omar
2022年3月23日
Bathroom light was not working, no boiler in the room for coffee or tea.
自動翻訳
ゲスト
2024年12月23日
Il servizio è ottimo, la struttura è vicina a centri commerciali, supermercati e a 7 minuti dalle attrazioni come l’acquario e la nave. Noi abbiamo soggiornato solo per una notte ma vogliamo ritornarci ancora per un tempo un po’ più lungo!
自動翻訳
Silvia Juliana
2024年4月12日
El hotel en general muy bueno, aunque lejos del city center muy fácil de movilizarse. Y encuentras restaurantes cerca. Muy amables.