The room was fine. We needed extra bedding and 2 nice staff came immediately and made the extra bed for us. However! We arrived with a reservation confirmation of 2 adults 1 child. Their confirmation had 2 people therefore the room they had was too small. They did have another room for 3 they said we could have but it would be 30 euros extra. At the time we simply agreed and paid as there was a big queue behind us and the amount was small. Buttons seemed like a con to extract more money from us, it wasn't our mistake as we had confirmation for 3 people at the designated price. It's a shame as I really liked Ghent and will certainly return but there are other hotels to choose from.
翻訳
ゲスト
プレミアダブル/ツインルーム
宿泊: 2023年12月
出張・ビジネス
5件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年12月10日
very good location. hard parking. you need some check parking space. very kind of you.
翻訳
Yiquan Thomas
宿泊: 2022年8月
一人旅
3件の口コミ
4.5/5
非常に良い
投稿: 2022年8月29日
Square pillows, now so comfortable
翻訳
Anja
ラグジュアリー ダブルルーム
宿泊: 2024年7月
カップル・夫婦での旅行
1件の口コミ
4.5/5
非常に良い
投稿: 2024年7月16日
Wunderschönes Zimmer,
fantastische Lage ,
sehr gutes Frühstück, leider in der Woche nur bis 10 Uhr.
翻訳
YinzhiweiLeonard
ラグジュアリー ダブルルーム
宿泊: 2024年5月
出張・ビジネス
9件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年6月17日
根特老城區,窗外就是古堡和護城河,景色一流
翻訳
ゲスト
プレミアダブル/ツインルーム
宿泊: 2024年5月
友人との旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年5月12日
Otelden çok memnun kaldık. Herşeyden önce harika bir konumda, gezerken yorulduğumuzda hemen odamıza gidip 15 dakika ayaklarımızı uzatıp gezintimize devam ettik. Odanın temizliği imkanları, kahvaltısı bu otel neden 3 yıldız en az 4 yıldız olmalı dedirtti. Personel de kusursuz bir hizmet sundu gerçekten çok mutlu ayrıldık. Otopark sorunu da olamamsı bizi ayrıca mutlu etti. Şiddetle tavsiye ediyorum.