ダブルツリー スイーツ バイ ヒルトン ホテル マウント ローレル(DoubleTree Suites by Hilton Mt. Laurel)

By looking at the reviews, i thought this hotel would have been a bit more up to date and nicer. But it was very very old, popcorn ceiling, 70's couches. We had a balcony but no chairs, so what's the point. If you book a room that includes free breakfast, you must tell the lady in the lobby restaurant because she just wants to take your money. She didn't even ask if people had breakfast included in their stay, she would just bring them a check if they didn't say anything. She was robbing people of their money. and when we did eat our free breakfast, she would just keep watching us eat and see what we get from the breakfast bar. Very yucky feeling. A/C was not powerful in the bedroom, My fridge smelled disgustingggg! Sink in room would not drain properly. Things i liked were the big dresser in the bedrooms, Beds were nice, and bathroom was nice and clean. Overall, we did not have a great experience. I was expecting a much better experience due to the reviews i saw.

房間不錯，是套房，有客廳，衞生間和卧室也是分開的，冬天來，出門就是酒店後院雪景，客廳有書桌，不加早飯房費不算貴，可以叫附近超市的外賣

#好評#對鄰近餐廳，交通方便程度，酒店氣味，房內採光，房間佈局，床品舒適度滿意；有客厅，方便一家人出行

The heat was off in our room and it was 36 degrees outside. Maybe turn on the heat when that room is supposed to be occupied. The “lobby area” at check in was under construction but the staff was nice and doing their best.

Hotel is currently on maintenance which makes it so inconvenient to stay. Fire alarm 🚨 alert twice in the morning which made my stay terrible.

Renovation going on so a bit noisy during the day, but we were out most days and renovation means a bit noisy but getting better for travelers in the long run. Plus love the cookies!!

Lobby is under construction. The hot tub (reason I booked here ) isn’t operational because they are going to reconfigure the pool and remove it . Will never be back .

First I requested a copy of my bill 5 times as of this message still have not received it but had as many review requests so here is a review regarding your poor follow up for a double tree by Hilton this property is TIRED

Hot tub was broken. Hotels don't bother fixing them because they can just say they have one then when you get there they say it is being repaired. Pay someone to fix the hot tub.