Service van alle mensen was top, heel vriendelijk. Helaas waren ze bezig met verbouwen toen ik er was dus wel last gehad van het geluid. Een paar parasols bij het zwembad waren kapot waardoor je niet in de schaduw kon liggen.
Embrace local treasures, enrichment and delight at The Sira, A Luxury Collection Resort & Spa, Lombok. Here, explorers and collectors' journey to savour the elements of Indonesia’s raw pearl. Find us on a white-sand beach, amidst the majesty of Mount Agung and Mount Rinjani, where time is transformed, and spirits awaken. Explore Tiu Teja Waterfall and Sukarara Weaving Village or practice your swing at the nearby Sire Beach Golf Club. Swim in our 70-meter outdoor pool, work out in our fitness center and take in resplendent moments at our luxury spa’s vitality pool and massage and treatment rooms. Host captivating business meetings near the beach or exchange vows under an Indonesian sunset. Whatever you're celebrating, pair the occasion with chef-prepared exotic cuisine. Each suite includes partial or full ocean views, as well as elegant bathrooms and Bose sound systems. For a truly indulgent getaway, reserve the Sira Penthouse with rooftop deck and 180-degree views of the bay. Find serenity at The Sira.
Took a 2 hr 20 mins direct Scoot flight from Singapore and then a 1.5 hr car ride to the resort. Booked a car directly from resort and driver was waiting outside after exiting the airport with resort name. We booked the family suite which was the premier suite and the premier room combined, it had a connecting door. Room was huge but no bathtub in either rooms. Separate shower and toilet. There’s also a outdoor shower but I think it’s only for the ground floor units. Comes with safe deposit, kettle and fridge. No ironing board. Their laundry is rather reasonable price. Beds were very comfortable and their air conditioning is cold. We had a few power shut downs but it was resumed very quickly in less than 20 secs. Nice beach but not suitable for swimming as the waves were huge. They have nice pools and sun decks. They have 2 restaurants serving Italian, western and Indonesia food. The Italian restaurant ‘Kliff’ is a must try. Superb food and quality at reasonable prices. Book a table to watch the sunset with Bali island in view. Beautiful sunset. The resort have a spa and gym as well. Tried the spa, prices were very reasonable and cheaper than Bali. Booked their snorkelling trips to the Gili islands and it was awesome! Gili Nanggu was our fav. Will definitely come again, Lombok is more laid back and without the Bali crowds. Things were cheaper too. If you want a nice, relaxing, quiet and good prices, come to Lombok. If you prefer pubs, shopping and crowds, then go to Bali. There’s also public ferries connection between Bali and Lombok. It takes approx 2 hours. Most of them understand simple English and remembers our preference for coffee and how we like our eggs done.
Super value for money. Room clean with very comfortable bed. Location is great with a convenient shop right next door. Breakfast exceeded expectations for the price paid. Loved that they had water dispenser on every floor to refill water.
A local 4-star hotel with just a so so location and service.
Location was said quiet close by many food options but there is better location than this hotel.
As for Service, I asked for the price for whole day rental for a car and front desk said someone will call me to my room but it turn out no one really call me.
Amenities just below par, towel are old. No hand or face towel, or maybe this is just the hotel standard.
The floor where I stayed, is dark and did not give good impression.
Отличный отель! Замечательный номер! Есть пара моментов: 1) бронируйте номера на втором этаже. Они с кондиционером! На первом этаже нам не понравился запах сырости в номере. На втором все замечательно! 2) отправляясь на ужин, будьте готовы подождать минут 40-45. Приготовление пищи займёт время) ожидание легко компенсируется качеством и низкой стоимостью! Прекрасно провели время!
ゲゲストDon’t believe the pictures in the advertisement! They don’t reflect reality. The pictures pretend that the hotel is at least a 4 * location. The truth is that this is not the case! It is located at a very poor area in mid of the island where local people burn their trash including plastic. The smell is disgusting it is everywhere, in your room also during night and it burns in your eyes. The hotel is run by a group of very young unprofessional boys and I would like to emphasise that they are really friendly, kind and helpful and try to do their best. They also prepare breakfast in a kitchen which is disgusting! Therefore, I preferred to have breakfast at a proper place even though breakfast was included. See the attached fotos to get an impression what expects you and better choose another hotel if you want to enjoy your holidays. I had to pay 400 € for 3 nights, it is not worth half the price. I tried to get a reimbursement but the hotel didn’t accept. They obviously see the hotel as a cash cow and not a place where their guest should feel comfortable. This was very frustrating! At the end Trip. com accepted my complaint and offered me help. My advice: Choose a hotel at the beach, there are so many!
ゲゲストThe Hotel is 10min away from the harbour by bicycle. 45min by foot. If you're travelling with luggage you definitely have to take a horse wagon. At the entrance you are greeted by around 50 bikes. Not a very nice sight to beginn with. The rooms have a pungent smell of mold. The clima started to drip in the middle of every night and it made the bed wet. The toilet did not flush good. You have to flush at least 2 times to get rid of your poop. The internet in the rooms was also not good, only one bar, maybe if you are lucky two bars. The beach is nice but there were no parasols. The breakfast buffet was horrible. We ate 3 times there and in 2 of the 3 times we had a hair in our food. The food is not fresh at all. The bread is stale and hard and the variety is not big at all. Usualy you will get for breakfast what was dinner the night before. The workers are very nice but at the buffet they were just intrusive. A few times we were still chewing our food and they asked if they can remove the plate. Like let me finish chewing. And they did not let you open the food warmers. There was always one person opening the warmers and standing close to you, watching what and how much you take. A little uncomfortable to be honest. There are definitely nicer hotels in gili trawangan and we are a bit sad because we got fooled by the good reviews we red.
ССветлана БWe’ve spent more than month in this hotel and that was perfect time. Room was spacious, with AC and hot water. They’ve cleaned our room under request. Breakfast was pretty big and they offer choice.They have their own sunbeds and umbrellas on the beach, which is next to hotel. Also they have a restaurant with live music and good choice of food. Staff was very helpful and friendly. Definitely come back.
ゲゲストThe location was great just right next to the beach and the size of the room is super. Also I really liked the bathroom because it was natural decor.
However the things in the room were quite old and dirty (definitely it was cleaned but due to several use it had spots and also the curtains would need a wash)
The breakfast is served on the beach and under your feet is the sand which was super great. The juice the best for the breakfast but about the selection of breakfast is suoer poor. You can chose tea or coffee or juice. You cant have juice with coffee…. And the meal also toast or something else, but as I have allergic problems I got some slices of fruits. It was nice but of course soon needed a second breakfast :)