ゲゲストDon’t believe the pictures in the advertisement! They don’t reflect reality. The pictures pretend that the hotel is at least a 4 * location. The truth is that this is not the case! It is located at a very poor area in mid of the island where local people burn their trash including plastic. The smell is disgusting it is everywhere, in your room also during night and it burns in your eyes. The hotel is run by a group of very young unprofessional boys and I would like to emphasise that they are really friendly, kind and helpful and try to do their best. They also prepare breakfast in a kitchen which is disgusting! Therefore, I preferred to have breakfast at a proper place even though breakfast was included. See the attached fotos to get an impression what expects you and better choose another hotel if you want to enjoy your holidays. I had to pay 400 € for 3 nights, it is not worth half the price. I tried to get a reimbursement but the hotel didn’t accept. They obviously see the hotel as a cash cow and not a place where their guest should feel comfortable. This was very frustrating! At the end Trip. com accepted my complaint and offered me help. My advice: Choose a hotel at the beach, there are so many!
SSPANE01The Gili Palms is a smaller resort with 14 bungalows.
The bungalows have airconditioning and a safe. The bed is not too hard or too soft, just right. The shower is party open-air.
The breakfast is from 7-10 am, and very nice, with juices, pancakes, jaffre, fruit and Nescafé or tea.
There is complementary coffee during 24h per dag.
There is a nice pool which is cleaned several times during the day as frangipangi flowers from the trees around fall in. But everything in a quiet and very nice surrounding. The best of all is the team and the manager. They are extremely friendly and helping out wherever they can .
They offer boat trips, and you can rent a bicycle for getting around the island.
The resort is about 100 meters walking to the turtle beach. This is the best beach around the island.
BBIANCA ERFISAKebersihan kurang, tp layanannya bagus sekali.
Mas mas nya jujur, saya kelupaan dompet saya dikamar hotel pd saat cek out, dan mas nya menemukan kemudian menelpon keluarga saya yg disurabaya,supaya saya bisa kembali ke hotel dan mengambil dompet saya.