ホテル インディゴ グラスゴー IHG ホテル(Hotel Indigo Glasgow)

Fantastic customer service. Delicious breakfast with lots of choices. Nice room, good shower & comfy bed. Nice location, I could walk to the shops, bus stop and train station doki had everything I needed.

Cannot fault this hotel, spotless clean, bed super comfy, smooth, fast check in, we were also given complimentary drinks as it was our anniversary, delicious breakfast and served up until 11am and check out is 12, cannot recommend enough, handy car park right next door and its discounted when staying in the hotel, we'll definitely be back

On arrival, we were welcomed by a lovely man at reception. He was friendly, informative and had us checked in quickly and efficiently. Our room was fresh, bright, clean, had a very comfortable super king sized bed and a large bathroom with a fantastic shower. There was a fridge with bottled water, biscuits, a coffee machine including a large selection of teas and coffees. Overall, were delighted with our lovely room and look forward to another stay at Hotel Indigo the next time we are in Glasgow.

Good FoH staff. Room was spacious and felt fairly upmarket, if slightly worn. Bathroom spacious and shower was very good. Very quiet room on fifth floor. Surprisingly nice breakfast.

Location is a tad out of the way. Not far from grand central and Sauchiehall street but far enough to walk to buchanan gardens or mid Argyle street. Very tidy hotel, very helpful staff.

Great hotel clean and nice staff

Decent breakfast. The room is ok but pricey for 175 pounds

Great Location - 2 min walk from the Central train station. The staff at the front desk as well as housekeeping staff were very friendly. Our room was very cosy, warm and clean. We had free bottled water and Caramel Wafer (love those) :) The mattress was super comfy. There was a mini fridge and ironing board/iron. Overall, great hotel. Would love to come back. Moreover, this building has an interesting history... I will let you find out for yourself its contribution to Glasgow history :)

We stayed 2 nights at this hotel (Friday and Saturday) for the weekend. It is an expensive 4-star boutique hotel in Glasgow city centre. After the first night, our room was not cleaned for the second night. They did not clean the room floor, they did not check and refill the soap bottle in the bathroom, they did not clean and refresh the coffee-tea tray, they did not supply new tea and coffee, they did not supply clean coffee cups and glasses, the bathroom floor was left dirty, they did not clean it. They did not clean the study desk at all. They only emptied the trash bins, provided new towels and made the bed quick and ugly way. The regular bed decoration was left on the floor. We asked for soap, coffee and tea, and new cups and glasses, and a gentleman brought them at night. The tea bags he brought were not in paper coverage, he brought them in his hands so, of course, we did not use them. This service was completely out of our expectations for a 4-star hotel. The tap in the bathroom sink was not working properly. The water was flowing very very hot all the time. We did not enjoy staying at this hotel at all. Their service was unacceptable. We complained to reception about this inconvenience and asked them to switch us to another new room but they did not find any adjustment to make us happy. They said since we booked our room through trip.com they can not reimburse or give us any vouchers etc. They only gave some minor IHG Club points which I do not care about. We did not stay in this hotel for free, we paid full price for our purchase through trip.com and the hotel management treated us very poorly because of this purchase. In summary, this hotel ruined our weekend vacation.