Domes Miramare, a Luxury Collection Resort, Corfu

Wonderful service as soon as we checked in until we checked out. The facilities , the spa , the restaurants and the food were all first class The location is absolutely beautiful as well The staff were so friendly and were always incredibly helpful and polite

What an amazing resort! Calm design in both the upper and lower level. We stayed in the upper level. Rooms very spacious and clean. Shoutout to Christoforos & Antonis who were always there to assist within or outside the resort. Excellent service and great food. Ioanna, thanks for everything : )

First and foremost I want to say all of the staff that we interacted with on the property were very nice and really did seem to care genuinely about the guests and their well being. Alexandra was one that really did shine through from check in to seeing her around the property day in and day out, She was always caring and wanted to know how we were enjoying the island. We came for my husbands birthday and I did send an email and inform reception up on check in hoping for maybe a small cake or something, this was sadly ignored. Which brings me to my next issue. Apart from that we encountered a lot of issues. First of all the staff enough nice were EXTREMELY disorganized. This was especially noticable in the Restaurant 1962 where we had breakfast every morning. Waiting for a HOT latte instead of a Luke warm one for 20 minutes is simply unacceptable, The staff were always running around and didn't seem to have a lot of training. We also had dinner at the restaurant two nights and the service was terrible considering how outrageous expensive the food is, and the portions and value for your money! I'd not ever recommending eating there to anyone. Many other restaurants in the area with much better food and service. Next issue was anytime you needed something in your room from maintenance coming to make sure you could lower your air con down from 22 degrees, to getting ice, toiletries, or anything you had to call or text in the app at least two times,and sometimes ended up waiting over two to three hours for what you needed. Housekeeping was also didn't pay great attention to detail. Some times we'd have fully restocked bathroom amenities such as loofahs, and sometimes we couldn't. The floors were dirty as well as the bottom of our feet were black after walking around. All in all, not a five star experience that we were looking forward to! Very sad I might add! We did submitted a stay concern via the Marriott website, and never heard directly from the hotel, Just someone from "customer care" who thought they were resolving the issue and they of course did not! We would like to hear directly from the hotel and possibly and email address that we could corrispond with would be wonderful if anyone from the hotel reads this! barefoot in the room. Layers of dust on the lamp shades to other fixtures. My husband is a convoy platinum elite, as well as we had booked our additional two nights though American Express platinum card services which both are suppose to include a 4pm check out. We really only needed about 2 pm and they swiftly told us no! Not a great way to treat such loyal guests.

Just home and we agree we had a lovely stay, we stayed in a Pavilion Waterfront room, which was just outstanding, very high quality of fi**ents and furnishings, the sea lapping just a few metres away from our hot tub and decking. The staff were extremely attentive most of the time, but it was early in the season and sometimes they were a little overwhelmed, but they never lost their happy "can do" attitude. The food in both restaurants was really good, it was the first day of the fine dining and the three chefs excelled themselves. All in all we had a truly memorable stay, our first time in Greece, we would be happy to return...

I wish I could have spent more days here but the week that I did was truly tranquil and fulfilling. I am a big-time foodie and the 2 restaurants I tried here for dinner really left me with no complaints whatsoever. The quality of the meat and the wine knowledge of the staff is what made this all the more enjoyable. Music playing wouldn't have been my first choice personally but I understand that most people found it suitable to the ambience of the place. The gym and classes I took place in were good enough to work up a sweat (just about to justify all the eating I would be doing later in the day). A lot of happy looking staff and one minor complaint we had was dealt with swiftly and efficiently. A want to say a big thank to all of the team for their hard work and a 'see you later' as I will be returning at some point.

This hotel gets things right! They really went out of their way from the very first moment and upon check in we were informed of our upgrade, how very lucky for us! We spent 4 nights here and really wish we had time for more, considering booking it for September to be honest. Undoubtedly the best part is the amazing staff that really cannot do enough for you. Always with a welcoming smile and a joyous 'Kalimera' and 'Kalispera' they were great to deal with at all times. I do forget names easily unfortunately but the lovely dark-haired lady at reception was as pleasant as anyone I have met in any hotel around the world. It was a bit on the quiet side at times but that is exactly what me and my partner were looking for. Definitely coming back!!

Definitely not the promised 5 star experience. On the positives it’s a beautiful hotel we booked the haute half board and our room across the road in the new part of the hotel was lovely bed comfortable and spacious.. however the promised coffee machine took 4 days to arrive then another day for coffee pods and cups. Water not replaced regularly evening turndown service 4 out of 7 nights no consistency of service. The haute lounge did not live up to its discription basically a fridge with wine .. and beers not a hint of the cocktails ..when available food (cold only ) left on a table, not covered, with flies around. The dine around was pathetic the main restaurant served the same food every day no specials and catch of the day was same sea bass. The service was so slow we know there were issues but for example we had lamb so tough it could not be cut and cold fish. We went to bed hungry on two nights and ate out for two nights. The Makis restaurant did not open till after we had left. I have to say the staff are lovely but disappeared when things got difficult . They kept saying that they had only just opened for the season on the 1st May BUT the hotel has been around for years no excuse. Breakfast was very good but coffee always tepid only one coffee machine so long waits . It was not worth paying to be a haute guest or half board. Will not be returning ever.

Firstly let me say that this hotel has all the makings of being a good 5* hotel, the setting, the hotel decor, the ambience etc, the room was exceptional and set right on the sea front. However it has major issues regarding customer service particularly around the restaurants, bars and haute living, minor gripes first regarding the room, no cups for the coffee machine, beautiful white sofa covered in dirty marks, shower door that won't stay closed and no sun loungers or umbrella on arrival had to ask for these. We booked this hotel due to the fact it offers three different styles of restaurants, we paid to have a dine around package, however on check we were told that the Makirs restaurant would not be open until 12/5, this is after we return home. The two remaining restaurants, one being the Raw was offering a very limited menu which only included sushi and fish dishes, differing from the menu on the hotels website, this left us with only one restaurant the 1962 which offered us the same menu every single night for the week we were there, again a very limited menu selection. As mentioned on previous reviews the restaurant has some serious staff issues. One particular night we waited half and hour to be told the wine we chose was not available, we then choose another bottle and waited for another 45mins before this arrived, by the time the wine arrived we had already had our starters! After two hours of waiting for plates to be cleared and mains to arrive we decided not to wait any longer and left the restaurant, at no point during this time were we told of any technical issues. If this is the case what's wrong with the old fashioned pen and paper and customer communication. Breakfast, the food was always luke warm and ordering and receiving a cup of coffee was hit and miss. If you were lucky enough to get your coffee which again was warm, ordering a second cup was not an option. Haute Living - apart from the fact that this is in a separate building across the main road, again was not worth having. The first day we went across around 13.30hrs and there was lovely spread of food and wine and beer to chose from. However the next day again around 1345hrs and for the rest of the week, there was no food, no white wine, when a member of staff was asked where food was she didn't know. However when pushed the food arrived around 1415hrs, as did the wine and beer. This is meant to be exclusive to guests that have paid to have this option available and should have hot and cold food available though out the day. As a summary, this week here was not worth the money paid as the hotel has not delivered what was expected. Apologies from senior staff on the last day, and an explanation of how they are going to rectify it moving forwards, is not going to help the guests who's holiday has now finished!

Hotel is great. Hotel restaurant, 1962 Restaurant, is another story. Service was poor. Food was delivered lukewarm. Medium steak delivered almost raw. Cocktail and wine order were forgotten. Too bad restaurant did not match hotel. Strange thing is breakfast was fantastic.