We chose ModeVie Gramado for our Honeymoon destination because we have stayed here before and the service is impeccable!!! 1. Fernanda gave us all the help we needed when we called to book directly with the hotel. Those 3rd party bookings take way to much of a cut. Fernanda helped us book the suite that was perfect for us (#13) and she was also there when we checked in. She even went to our car to get the bags and check to make sure the room was set. Thank You also to Gabi, Adri & Ana for setting and cleaning the room. The romantic music was playing and the champagne 🍾 was on ice. Perfect 😍 2. Talita was waiting in the lobby with us and was able to take some cute pictures of us to forever remember the moment. She also gave us Chocolates 😋 3. Our stay was remarkably comfortable and will forever be engraved in our memories. The room was incredibly Big with a second floor Hot Tub that was amazing after a long day of walking and eating chocolates 😝 4. Patricia made checkout quick and easy and even made us feel comfortable when we came back to use the lobby to cool off before our journey home. 5. Overall this Hotel is Phenomenal and I would Highly Recommend it to Everyone!! Thank ModeVie Staff for making our Honeymoon unforgettable!!!
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Altair
2023年11月30日
EXCELENTE ATENDIMENTO - desde a recepção, o serviço de quarto e o café da manhã chamou nos a atenção a qualidade dos serviços e a gentileza dos funcionários (todos).
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ゲスト
2023年2月27日
I made a reservation for my mom to spend her 72th bday in Gramado at Modevie and whole experience was amazing. From the smooth reservation process and customer service/concierge support at WhatsApp to the sparkling clean rooms, modern decor, super kind staff, AMAZING location and colonial breakfast... She had a blast in the 5 days she spent there and I can't wait to visit Gramado myself - once I travel to Brazil - and stay at Modevie ;)
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ゲスト
2023年1月21日
Kind and helpful staff. Good facilities and decoration. But, we booked a room with a view but were given a room without a view. Changed after we complained. Hot water ran out while showering. Light ran out in the bedroom and closet, at night. They changed our room again. All in one single day.
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Daniela
2023年2月15日
AMAZING stay!!! Service is really great!! Breakfast is excellent!! Location is perfect!
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ゲスト
2022年12月24日
excellent experience, great service, good location, kind staff, delicious breakfast, view from the main avenue, very comfortable accommodation, cozy, modern e , clean, very romantic, and very attentive staff
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Steven
2023年1月5日
Staff was amazing
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Tourist45683014992
2023年11月29日
Parabenizar os funcionários pelo atendimento e pelo serviço prestado durante a nossa estadia, desde a recepção, café da manhã e mimos como o chá a noite. O serviço de café da manha se estende até as 13 horas e atenção ao servir fazem toda diferença entre os hotéis.
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ゲスト
2024年4月15日
O melhor hotel de todos, café da manhã perfeito, delicioso e agradável, pessoal muito atencioso e serviços impressionantes sem falar das camareiras, sempre deixando o lugar organizado e com agrados aos hóspedes. Vista para rua Borges de Medeiros linda, fornecem até bicicletas para você passear pela cidade e guarda chuva caso esteja chovendo.