While the location was excellent—just a minute’s walk to a bus stop with direct routes to the Alhambra and easy access to most attractions—our stay was overshadowed by numerous issues. The customer service was disappointing; our request for a kettle went unanswered. The kitchen and washing machine were unusable, as access was restricted, and the apartment lacked heating, leaving it uncomfortably cold with only air conditioning. There was no room cleaning service, and the staff knocked early at 10:45 am, even though checkout wasn’t until 11 am. Luggage storage was also inconvenient, with bags only allowed at a nearby sister property until 4:30 pm. Overall, for a similar price, Hotel Mercader de Sedas seems like a better option, offering cleaner facilities, an elevator, and improved amenities.
自動翻訳