Casa Florida Hotel & Spa

Casa Florida is nicely located off the main road and this makes it a lovely quiet place. Its location is perfect. There is a supermarket, several eating places and regular bus services and Pereybere beach all within short walking distances. When we arrived at this lovely, quaint hotel we were warmly welcomed by Lena at reception. All staff were very helpful, Kantee especially comes to mind. I would certainly recommend Casa Florida

Very quaint and lovely Holliday destination - Combo hotel and apar**ent - great for large families with kids. Lovely people, near Winners supermarket and 300m walk to Mauritius’ best beach in the North, viz. Peyberre. And close to bus stops for the local bus adventures at good prices. Return - a must

They left their guests stranded during a cyclone . No food , No first aid & No emergency contact . Note that Mauritius experience cyclonic weather often & every responsibly , well managed hotel ensures the safety & well being of their guests . Sadly Casa Florida doesnt live up to the expectation . Elderly family stranded . No food & drinks available . Everywhere is closed .

Hi. My family and I spent one day pass during this weekend at Casa Florida. On average, we can say that it was not so ok. What matters much for us, was to have good quality food and this was not the case. We were offered a plate having grilled fish (being too salty), grilled chicken (small and not having good taste as if not well marinated) and grilled lamb (smelling foul and not tender while cutting), the chips were soggy and the mixed salad was as if only cut vegetables without vinaigrette. Truly, from the bottom of our heart, we were expecting more quality food. It is better to have a modest portion of tasty quality food rather than a full plate with food of bad taste and being unpleasant. Only on this point, we regret to inform you that it is our first and last visit to Casa Florida. Hope you will improve your food quality because we pay for the package and rather give fried rice or noodles instead of mixed grills.

Extremely bad experience! 1) 1 hour room checkin delay 2) no variety of food for a Chris**as eve, it was limited for a buffet 3) request was made prior booking for vegetarian, request was approved, but no food available during lunchtime at 1200. They were aware that there was a vegetarian request but they ignore and forgot. So we stay waiting till 1600hrs. We got fried rice only when they confirm that will receive chopsuey veg, salad and rice. The management need to review the service, since it is definitely affecting the customer. I will not recommend such a place, where you have to wait 4 hours for a lunch and 1 hour for room checkin. Paid for a full board stay package but was not welcomed and treated up to the standards. The staff at the restaurant are not well trained and no customer service at all. Management need to take it seriously.

We stayed in a bungalow. A great experience! Staff and manager Kantee are very friendly & helpful! The Pereybere beach is within walking distance. Supermarket Winners is a few minutes away. Next time we come we’ll be definitely staying here! Jasna (Slovenia)

The hotel is average and food strictly okay. The staffs are helpful. The highlight is the good pricing and the services wre okay. Rooms are spacious, clean and air conditioned. WiFi works. Close to Winners supermarket and Pereybere beach. Quality-Price ratio is a match!

Beautiful place to relax. Nice staff always have a welcoming smile. Food superb. Service excellent 👌. Room was so neat and fresh . Essence was a plus. Restaurant was so clean and quite with a beautiful swimming pool view. For sure will come back again

This resort was recommended by my niece. The resort is in a nice location with two beaches within walking distance. The bedroom was clean and worth the money. The only thing is that the TV can only be be watched from the bed and not the sitting area. The fridge had some pieces missing. We had one small issue, on returning from an evening out halfway through our stay, we couldn’t get into our room due to an issue with the door mechanism. The night manager put us in the room next door for the night. The next day the staff handled the situation with the u**ost professionalism, the young lady on reception and the customer relations manager took control. They got someone to take the door of the hinge so could get a change of clothes. The management the upgraded us to luxury room and refunded two nights stay. The hotel has a spa but no sunna. All in all we had a great stay and would recommend the resort. We plan yo stay again on our next trip