ザ サリー ホテル(The Surrey Hotel)

Awesome room! Close to public transport, great carpark

Excellent Stay 👍

We are family of 3 stayed in a room with a queen bed and a single. Single bed was extremely soft. Pillows ****** all very thin. Kitchenette was awesome. Receptionist and housekeeper were very friendly. Full tiled shower looked good however it wasn’t cleaned properly. Appreciate the shower head was movable and was quite powerful. Also liked the provided set of body and hair cleaning products.

Love the style of the hotel. Would have been nice to have been told if there was an elevaor at all or offered some help with items as there was a lot of stairs for what we needed to carry. Clean spaces. Definitely not sound proof! Staff wete pretty friendly. Good parking

The 1st lady on the night was ok but seemed a bit angry was not very hospitable and lacked a little in hospitality. The morning younger lady was very nice hospitality excellent and showed up the lady last nite as she made you feel important and welcome so 10/10 for her she made my day. The beds were ok the mattress was lumpy an poked you when you lay on it and was very uncomfortable and hard . Needs to be replaced and there was no utensils like a teaspoon or knife and fork or spoon nowhere to heat anything or cook anything just a jug and coffee cups and glasses was all it provided. Found a syringe 💉 on the outside of my window so they should have checked the windows from the last person's stay an they should have removed it.The room was lovely just a few things like could hear snoring in the next room an kids bouncing a ball on the ground that was either upstairs or next door.

My family and I stayed for 2 nights. We had a busy action packed weekend in Auckland planned so didn’t spend much time at the hotel. The exterior is pretty dated but our room was a pleasant surprise. It was all we needed for somewhere to sleep.

The location was fine. The accommodation was ok. They told us that the rugby would be on in the bar/restaurant on Sunday morning, so we llanned to watch it there. Turns out "the tv was broken"... we are pretty confident in guessing they didnt have sky sport, and thats why they werent showing it. Dont appreciate being lied to.

Needed a place to stay for the night, didn’t need luxury or anything extra so no issues.

Good customer service on arrival, room was clean few stains on the carpet but nothing major. Pretty good for the price, would stay again.