ロカンダ デッロ スプンティーノ(Locanda dello Spuntino)

房間設施古老，用品不全。早餐差，服務一般，位置偏僻

After checking in, we discovered that our room was not the demi-suite we paid for and were promised, and the hotel air conditioning was not working. The staff offered us a room on the first floor, which was a little bit cooler but still extremely warm and even smaller than the room they had assigned us. At that point, we decided to leave and book a room elsewhere. I feel that the hotel completely misrepresented the room, and were trying to take advantage of us as American tourists.

Booked a one night stay on our way south. The positives are the hotel itself is beautiful. Attention to detail in the decor is stunning. Our room most pleasant. Problems were the lack of customer service provided to their guests. I sent an email to request a reservation in the taverna. Never received a reply/acknowledgment and when we arrived at the taverna there was no reservation. We arrived at 8:00 pm and we notified the hotel of the time of our arrival. Parking across the street a fellow in an orange vest helped with our luggage to the door. It was locked. He went to the taverna of the hotel to indicate guests had arrived. No one came to the door. He went a second time - no one came as we stood in the street with luggage. I rang the bell that I then saw and a staff member came to the door. Check in wasn’t welcoming, friendly nor informative. He took our passports and gave us a room key and showed us the elevator. No explanation about breakfast, wi fi, parking, nothing. When we dropped off our luggage to head to the taverna it was apparent we had interrupted his dinner! The taverna is beautiful. Food was very good. However our waiter without asking charged our meal in our own currency rather than euros which is a benefit to the taverna and certainly not to us. Overall the hotel is beautiful but I wouldn’t stay again as there is no customer service.

We had a fabulous stay in this authentic beautiful hotel. I loved the linen sheets and the towels were lovely and plush. The rooms are very comfortable and the mosaic bathroom tiles are exquisite. The food in the tavern was excellent. Breakfast was lovely once it was understood what we wanted each day. A couple of negatives ... We had to ask for a chair so that my husband could sit at the desk to use his laptop. The pillows were all flat . An assortment of pillows on a meu would have been preferable . There was a rain shower which is good for hair washing days. I prefer a shower coming from the wall , however, this one was attached half way down the wall. It would have been perfect if it had been attached further up so you could stand under it. Even though the bath looked aesthetically pleasing I did not find it practical to climb in and out. Especially with mobility issues. These issues did not detract us from having a lovely stay. This hotel is absolutely worth considering. Thank you for a wonderful time.

Love this beautiful hotel. It is a quaint and quiet neighborhood. The attached restaurant was amazing. We sat on their patio, but the actual restaurant was also beautiful. The food and wine were delicious. The breakfast in the morning was great. Easy taxi ride to the airport. Very helpful and friendly staff. I would definitely recommend this hotel and without a doubt would stay here again.

Very quiet neighborhood with plenty of fine dining options within walking distance.

What a lovely hotel! Very nice older couple is managing it. The restaurant has an unbelievable flair. Food is great! Rooms are clean. You feel like you are in Rome in the 19th century. Nr1 Choice for us when we land in Ciampino next time!

Oh my God! Such an amazing stay! And the best part is they don’t even ask guests to write feedbacks but they are just SO GOOD that I had to ! The staff is extremely sweet and helpful, it has an italian family feeling, very authentic and classy, the rooms are nice and cosy, well maintained and the bathrooms are simply beautiful !! The products you get in the bathroom are Aqua di Parma and don’t let me start about their restaurant !!! Amazing! Only minus is the TV that I couldn’t connect my Netflix on but just go out and experience the beauty of the city no need for TV :) grazie per tutti !

Incredible place to stay. It has a retreat feel with outstanding accommodations, food, and Italian authenticity. Floridians needing the AC cooler greatly appreciated the willingness to override the preset temp of 25 degrees C. Awesome value!