ミシオン グァナファト(Mision Guanajuato)

Lugar excelente por que fuimos a una boda ,la atención si fue inmediata y muy buena aunque si podrían mejorar las instalaciones ,pésimo olor en la habitación pero si muy limpia lo que no se nota por lo deteriorado de las habitaciones

It's a nice building but with a lot of opportunities in maintenance. The experience at the reception was really bad, I made the checkin on line, but any way we we forced to fill the same form at frontdesk. The access to the room is quite complicated, there is no elevator and you need to go over some stairs with your luggage, no help from the staff. When we entered the room, no towels, soap or toilet paper. When we asked for them we received a bad mode response. We only received good treatment from the Waitress and the restaurant staff., the food is good.

Incredible that the elevator didn’t work, and the bell boy told us that more than 6 months have passed without working, my wife is pregnant and our room was in 5th floor, thanks that we only spent one night, the hotel needs a renewal, and the towels are too old

Staff was friendly, but the room had a mildew sewer smell. Some of the lights did not work. We had a large party stay at this hotel and almost everyone had a similar experience.

The hotel was fine overall. The poll was dirty. The first room they gave us has trash in the bin, no shower curtain and a dirty toilet. They changed our room. The worst thing that happened during our stay was that around midnight, when we were sleeping, another guest came into our room with an actual key to our room. The staff had messed up the keys, deactivated mine, and assigned it to another guest. That was very scary and the staff barely apologized for the incident

EXCELENTE

Everything was fine, excellent reception since our arrival,starting from parking lot, reception from desk clerk,bellboy and restaurant employees, an other worlds they makings easy our stay in property and Guanajuato tour, very confortable and clean beds. Thanks for making us excellent stay.

The elevators were not working, we had the top floor and the last room. It was at least 6 fights of stairs/