Shanhu Hotel

酒店評價 1. 有榴蓮味 2. 有人抽煙 3. 衞生有待進步 第一天睡醒手和大腿已經起包，第二天腳後側又多了幾個包而且好癢。 雖然酒店總監帶我去看醫生，醫生説是蟲咬的。But I truly believe that’s bedbugs bite, really bad experience that I have.

洗澡水出水量小，灑水噴頭異常，沒有浴袍，抽煙的味道到處流串，房間隔音效果很差，電梯等候太久，沐浴乳洗了皮膚癢，洗髮露洗了頭髮毛燥，浴室沒有護髮乳提供

衞生：房間枕頭有血漬 店家認為是住客的原因 我不能理解 衞生沒有收拾乾淨就大方的承認 沒有必要説是我們的原因弄的 服務：大早上九點鐘打掃阿姨在門口沒有任何告知打掃房間的情況下自己把門打開了然後把我們都嚇一大跳。退房的時候 大堂經理給出的處理結果讓我們非常不滿意

好久沒來桂林了，這次來同學聚會選擇住杉湖大酒店，因為聚餐就訂在酒店金龍寨，離正陽步行街近，而且離日月雙塔和象鼻山也很近，吃完飯和老同學們一起在美麗的夜景中散步敍舊，真是太棒了。第一次住這個酒店，因為好像是單體酒店，開始預期值還不太高，就想着方便，可住下來後，感覺酒店還真不錯，酒店有自己的停車場，住店客人是免費停車的，服務態度也特別好，基本每個見到的服務員都會問好，房間寬敞，床睡的也很舒服。早餐品種也比較豐富，中式西式都有，頭一天喝酒太多，早上胃還有點不舒服，喝了兩碗小米粥，頓時感覺舒服了很多。以後再來桂林就選杉湖大酒店了。

首先，酒店位置挺好不錯的，去哪裡都挺方便，而且酒店對面就是文化宮，裏面有超級多的奶茶店和各種小吃店，都不用我再去找攻略傷腦筋去選。看這家酒店外牆感覺應該比較久了，可進了大廳以後，完全是剛裝修不久的樣子，問了服務員果然才裝修不到兩年。點讚的是安全性，電梯需要刷卡，門鎖是安全鎖可以報警的，電視頻道也很多。價格非常親民，是在桂林體驗最好的一家酒店了。

Loved this hotel a lot and would definitely come back! It's close to downtown, offers a great service, staffs were friendly, room spacious and very clean.

We arrived late 9-10pm and check-in was quick. Room was big and very clean. Staff at breakfast were welcoming and friendly. Breakfast was good, Chinese style. I love dumplings. Down side, waited about 30+min trying to book a tour for the next morning, communication was difficult. The tour company expected our passport number to be visible on the green code, but only a few digits were visible. They asked us to remove the * from the passport numbers. Eventually after all the waiting, we were exhausted and highly frustrated so, we decided to find a different tour agent and then, miraculously she said the tour was booked when we were about to leave the hotel. Hotel is good. Maybe book tours elsewhere there are many in the pedestrian street. We didn't experience this problem with other tour companies the area.