This hotel is a good choice for families - the location is perfect within walking distance to the ferry station and easy to explore with young kids. The rooms were spacious, very clean for our family, and the staff were incredibly welcoming and very helpful throughout our stay. Breakfast was fantastic 😋 👌
Nice hotel with friendly and helpful staff. Upgraded our room for free (thanks a lot for that!). The hotel is located not far from Donghu metro station (around 10 minutes on foot), which is convenient. You can reach all the main attractions rather fast. The room is clean and well equipped, the breakfast was tasty. The only thing to mind is that the neighborhood is not too clean, but it's not the problem of the hotel itself. I would recommend you staying here, if you come to Guangzhou!
Hotel stay could be better but because of a leaky pipe that cause the toilet to overflow. Front desk was responsive and immediately change room for me. Location is not the easiest place to find located in a small quaint lane.
toilet have bad stinks, seemed to be ventilation is not good , room was ok.
翻訳
ホテルからの返信: Dear guest,Thank you for your feedback. We are sorry to hear that you had an unpleasant experience with the toilet. We understand your concern about the bad smell and ventilation issue. We will immediately have our maintenance team check and improve the ventilation system to ensure a better air quality in the toilet.We are glad to know that you were satisfied with the room. Our team always strives to provide comfortable and clean accommodations for our guests.We take your comments seriously and will do our best to address the issues you raised. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,Hotel Front Desk
JAE YONG
快適クイーンルーム
宿泊: 2024年5月
一人旅
3件の口コミ
1.0/5
投稿: 2024年7月14日
the worst hotel that I ever stayed.
翻訳
ホテルからの返信: Distinguished Guests: Hello! Thank you for choosing Chino Hotel and sharing your experience with us. Regarding your feedback, I'm sorry for the inconvenience. Because of some specific factors, the hotel decoration style is like this, uh, really sorry. If you are not satisfied, please contact the front desk at any time. The front desk is on duty 24 hours a day. If you are not satisfied, you can contact the front desk to change your room. Thank you for your valuable suggestions, we will do our best to rectify, to bring everyone a good environment. Thank you again for your suggestions, Wish You a happy life!
ゲスト
クイーンルーム
宿泊: 2024年8月
出張・ビジネス
1件の口コミ
4.2/5
とても良い
投稿: 2024年9月24日
We are pleased
翻訳
ホテルからの返信: Dear Guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop, for your trust, we will be more persistent, Sino Hotel will always stand in this city, waiting for your arrival! See you or leave! Wish: Smile always ^_^!