Clean and new boutique hotel. Good service and location near subway and a mall. Going in and out of hotel a little difficult due to narrow alley. Breakfast is good with dim sum, noodles and pastries. Washing machine and dryer is a big plus!
翻訳
ホテルからの返信: Dear guest: Thank you for choosing Xiaoman as your resting place. Xiaoman has always been committed to providing a comfortable accommodation experience for every guest. We not only strive to create a beautiful environment, but also pay great attention to hygiene and cleanliness. Every utensil is carefully selected, and we always insist on providing good service for every customer, making every stay at Xiaoman warm and comfortable! Adhering to the service philosophy of doing things with care and paying attention to details, Xiaoman is delighted to give you a cookie gift during your stay at the Yinshe Hotel. This is Xiaoman's goodwill and we hope it can add a little sweetness and comfort to your trip. We wish you a beautiful life and look forward to seeing you again in the future to create more wonderful memories!
Lowcle1013
スタンダードダブルルーム
宿泊: 2024年10月
家族旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年11月8日
The staff are all very friendly and helpful. The hotel is conveniently located for commuting, with the metro and many eateries nearby. There is also a large mall, 富丽海, nearby, which is very convenient for food. The hotel offers many complimentary facilities for guests, including free laundry. The cleaner on our floor, the 5th floor, 邝勤阿姨, is very nice and helped us to clean the room daily and replenish the necessities. I will definitely recommend this hotel and stay here again if I return to Guangzhou in the future.
This is my family first visit to Guangzhou and we love the hotel. The staff was all super helpful and the hotel cleanliness is good. They even have a super responsive we chat channel for you to ask for help and advise. Very generous with amenities and condiments. If I am to come back, I will stay back here. The location of the hotel is 10mins walk to the nearest train station
翻訳
ホテルからの返信: Dear honored guest, hello! Thank you for taking the time to tell us about your stay and what you saw and felt, and thank you for your praise and high evaluation of the hotel. We will always strive to do better, one point is affection, one point is love, and one point is praise for Xiaoman's work. Five points is Xiaomei's expectation for you next time ~! ~! Looking forward to meeting you again!
Steve.S
スタンダードルーム(ベッド2台)
宿泊: 2024年10月
家族旅行
3件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年11月30日
This is our second stay after a short trip to Shunde. This hotel still radiates the same warmth and friendliness that I haven't seen in other places. The staff are amazing and will do everything to help make your stay as comfortable as possible. After a lot of rain, the air conditioning started giving off a musty smell. We let reception know, and they notified the cleaning staff to aerate the room and install an air purifier. After notifying them that the smell still existed, they immediately offered a different room for us, taking us up to inspect it and ensure it smelled fine. When we checked out and ordered a DiDi car, the staff helped take our luggage outside, waited with us, and even directed the DiDi car in. Such an amazing experience. We would like give special thanks to the following staff: 李小姐 (for helping us switch rooms),唐小姐,周小姐,彭小姐。Also special thanks to the lovely manager (sorry, I forgot to ask your name) who helped with our air conditioning and always smiled and greeted us during breakfast. We hope to see them again in our next visit to Guangzhou!
翻訳
6/13
ホテルからの返信: Dear guest, thank you very much for your support and trust in us. We will adhere to the concept of doing things with care and attentive service, so that you can feel the warmth and comfort of home every day in the hotel. We look forward to your visit again and continue to create a wonderful service experience. Wishing you sunshine and happiness every day!
Lead with compassion
スタンダードダブルルーム
宿泊: 2024年11月
家族旅行
2件の口コミ
4.7/5
素晴らしい
投稿: 2024年12月25日
Pleasantly surprise to find this hotel and quickly booked for my family Guangzhou trip. Like what others hv shared, they have high service standard. I gave a call one day early to ask for more info as my daughter would check in earlier in the afternoon and the rest of us only reach in wee morning. When we arrived, the front desk quickly completed the check in to allow us to rest early. The next day, the front desk even shared the hotel wechat link with us and shared the places to visit and popular restaurants that we should go during our stay.
The room is clean and any requests were promptly acceded to. I seldom have to wait more than 5 min for the staff to knock on the door to provid what we have requested.
The location of the hotel is really good as it is near Jiangnan Xi Metro which easily connect you to many places of interest (e.g..Shamian, Beijing Lu, Canton tower). So we ended up taking metro in the 3 days we stayed.
Overall, I would rate this hotel very highly in terms of service standard and location. Appreciate it has fruit stall and nearby shops outside the hotel. It was such a nice stay that my daughter booked the hotel again before she flew back to hongkong.
翻訳
ホテルからの返信: Dear guest, thank you for choosing and staying at our hotel, and thank you for sharing your precious memories with us. The hotel has always adhered to the principle of true hospitality, consistently providing efficient and consistent service to every guest. Every trip is important, and we strive to ensure that our guests enjoy a comfortable experience in the hotel. We sincerely look forward to your every stay being filled with different and wonderful memories. May you be safe and happy!
Filmna
スタンダードダブルルーム
宿泊: 2024年11月
友人との旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年12月12日
The place its nearby the Metro station
Easy walking to the restaurant and mall
Good location
And the room it’s very comfy
翻訳
ホテルからの返信: Dear guest,Thank you for staying at our hotel. Thank you for your support and kindness. Your satisfaction is like a sweet spring, refreshing the heart; Our unwavering belief is to put customers at the center and create customer value. We will continue to work hard and not disappoint your positive feedback. Thank you again for your affirmation of the hotel. We look forward to your visit again and wish you a pleasant journey!
stylephoebe
スタンダードルーム(ベッド2台)
宿泊: 2024年11月
家族旅行
10件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年12月22日
4 nights stay here. Cozy room with decent breakfast. Location is convenient, walking distance to metro.
翻訳
6/7
ホテルからの返信: Dear guest, thank you very much for your enthusiastic evaluation! We are very pleased and grateful for your affirmation of our hotel. We will continue to maintain high standards of service quality and provide you with a comfortable, safe, and enjoyable accommodation experience. Thank you for your support. Looking forward to your next visit!
Tey Wan Xuan
スタンダードダブルルーム
宿泊: 2024年11月
家族旅行
2件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年12月22日
The hotel is near the train station, very accessible. The staff are very friendly as well.
翻訳
ホテルからの返信: Dear guest,Thank you very much for your stay and appreciation! I'm glad to bring you a wonderful time for your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome back to experience it again. Wishing you a happy life!
Wee Lian
スタンダードダブルルーム
宿泊: 2024年11月
カップル・夫婦での旅行
1件の口コミ
4.5/5
非常に良い
投稿: 2024年12月9日
1. The Stardard Double Room was new, modern, clean, and spacious enough for two large suitcases without feeling much cramped.
2. The location is awesome – close to a lively neighborhood and shopping malls. The area feels very local and happening.
3. The receptionists were super helpful:
> As a foreigner, I couldn’t use MeiTuan food delivery apps, but they helped me order (I just had to Alipay them).
> They even collected my Taobao deliveries for me.
4. Receptionist gave us cookies as a sweet farewell gift when we checked out – such a nice touch!
5. Daily cleaning was spot-on. Everything felt fresh and tidy every day.
What Could Be Better:
1. Finding the Hotel:
> Didi drivers sometimes struggled with the GPS location, and three drivers couldn’t find the hotel. It’d be great if the hotel updated its map location to make it easier for tourists like us, especially since we couldn’t call the drivers using a local number.
2. Room Lighting Setup:
> Bathroom and makeup area share the same light switch, which woke my partner up every time when I needed to use the bathroom at night. It’d be nice to separate these lights.
Overall:
4.5/5 – Had a great stay and would totally recommend this place. Would definitely come back!
翻訳
ホテルからの返信: Dear guest, we are delighted that you have had a wonderful time at our hotel. We are committed to providing every guest with a homely service, allowing you to experience unforgettable travel inspiration while staying. Thank you for recognizing us, which is the greatest encouragement for our continuous progress. Sincerely looking forward to your next visit! Best regards!
SEAMONSTA
スタンダードルーム(ベッド2台)
宿泊: 2024年11月
カップル・夫婦での旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年12月3日
Good new hotel within an old neighbourhood, with all amenities and food within easy reach. Great service from all the staffs from receptionist to the cleaning aunties. Just across the street from line 2 MRT Jiangnanxi. A few stops from Beijing Lu shopping belt as well. I will stay in this hotel again.
翻訳
ホテルからの返信: Dear guest, thank you for staying at our hotel. With your encouragement, we will work even harder. Being recognized by our loved ones is a happiness, and being trusted is a responsibility. Thank you for your positive feedback, which allows us to continue moving forward. We will never forget our original intention and continue to work hard. We will provide you with better service and bring you more surprises and emotions. We wish you a happy day and look forward to meeting you again!
Anthony Lua
スタンダードダブルルーム
宿泊: 2024年10月
家族旅行
2件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年12月15日
Beautiful hotel hidden in a neighbourhood. Love the service and the bed is comfy. Easy access to many places. Nearby there’s a 24 hour beef noodle shop.
翻訳
ホテルからの返信: Dear guest: Thank you for your high praise, your satisfaction is the greatest encouragement to Xiao Man; it is a great honor that our service has received such high praise from you, and we will continue to maintain this enthusiasm and sincerity in serving guests; thank you for your encouragement and affirmation! This is the greatest reward for us, Xiao Man's family is located near the C exit of Jiangnan West Subway Station, convenient travel, 200 meters away from the bustling shopping mall, everything you need to eat, drink and play is available, it is a very good choice for your travel accommodation! Xiao Man will work harder to bring you the best service and the highest quality accommodation experience, sincerely looking forward to your next visit!
LuiMandy
スタンダードルーム(ベッド2台)
宿泊: 2024年10月
家族旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年11月29日
Very clean rooms and very friendly staff. The breakfast was also delicious. There is also a free laundry room for use and gym. Great value for money. I would stay here again.
翻訳
ホテルからの返信: Dear guest, thank you very much for your enthusiastic evaluation! We are very pleased and grateful for your affirmation of our hotel. We will continue to maintain high standards of service quality and provide you with a comfortable, safe, and enjoyable accommodation experience. Thank you for your support. Looking forward to your next visit!
Token13
スタンダードルーム(ベッド2台)
宿泊: 2024年10月
友人との旅行
24件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年11月24日
A lovely hotel in a regular Chinese neighborhood just across the river from the city center. Super clean, friendly staff, and neat comfortable rooms.
Will definitely book again.
翻訳
ホテルからの返信: Dear guest, we are pleased to receive your positive feedback on our hotel. Our hotel is located in the city center, with convenient transportation to meet your various travel needs. We appreciate your feedback and hope that you can continue to enjoy the convenient services of our hotel. We look forward to your next visit!
ゲスト
スタンダードルーム(ベッド2台)
宿泊: 2024年10月
家族旅行
10件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年11月24日
The hotel is hidden in a quiet residential area just minutes from a shopping and food district. The staff is also very helpful and responsive to requests.
翻訳
ホテルからの返信: Dear guest, thank you for your review. Your satisfaction is our greatest pursuit. We will continue to strive to provide high-quality services and comfortable accommodation experiences. Thank you for your support and trust. We look forward to your visit again!