The original accommodation was unfortunately marred by an unpleasant odour. The staff changed a new room for us. The newly assigned room is clean, well-maintained, and comfortably appointed. The large television rendering it particularly suitable for enjoying a film in the evening (paid membership is required). The hotel is conveniently situated, ten-minute stroll from the nearest Nauzhou station, ensuring ease of access for those navigating the city.
It's merely five stations from Guangzhou South Station.
Key highlight: laundry service
However, there's lack of entertainment facilities around at night. Better enjoy the movie in the evening.
翻訳
ホテルからの返信: Distinguished guests, hello, thank you for choosing to stay at our hotel and sharing your valuable comments! We take your stay very seriously and apologize to you for the smell problems that arose in the original room. We are pleased that our team was able to change your room in a timely manner to ensure that your stay afterwards is comfortable and enjoyable. We would very much encourage you to give a positive review of the cleanliness, facilities and convenient location of your new room! Regarding paid members watching movies, our hotel has a screen projection function, and you can project the movie you want to watch on the TV through your mobile phone. In addition to the relatively limited evening entertainment activities you mentioned, we have begun to add more evening activities to the hotel (such as extending the hours of the lobby bar), hoping to provide guests with a richer leisure experience. Your advice is the driving force behind our progress. We look forward to bringing a more perfect experience to your next stay!
ゲスト
デラックススーペリアルーム(キング)
宿泊時期: 2025年3月
友人同士
3件の口コミ
9.0/10
非常に良い
投稿日: 2025年5月13日
Overall, I had a decent stay at this hotel. The first 2 nights I was put in a smoking room and that smells awful. On my return trip, I made sure I wanted a non-smoking room and that was much better.
The staff at the hotel were super friendly and helpful. Breakfast was pretty decent too.
This hotel is blocks away from the snack street which was a plus.
翻訳
ホテルからの返信: Dear customer, hello! Thank you sincerely for choosing to stay at our Guangzhou Nanzhou Xi'an Deluxe Hotel and sharing your valuable check-in feedback! We are pleased to hear that you are overall satisfied with our service and breakfast. We deeply apologize for the odor issue in the smoking room where you checked in the first two nights. Your feedback is very important to us. We have arranged to strengthen the ventilation and deep cleaning of the guest rooms to ensure that all room types provide a fresh and comfortable accommodation environment. I'm glad you experienced the comfort of a smoke-free room on your return journey! Your recognition of our staff service is the greatest encouragement to us. The superior location of the hotel can indeed bring a lot of convenience to your travel! Looking forward to your next visit, we will continue to work hard to provide you with a more perfect stay experience! Bon Voyage!
ゲスト
デラックス キングルーム
宿泊時期: 2025年1月
夫婦・カップル
10件の口コミ
9.5/10
素晴らしい
投稿日: 2025年2月24日
Location is good, not far from metro station.
Window insulation is good, can't hear the sound from outside busy traffic.
Lots of varieties from breakfast buffet.