Coco Wang was very professional and helpful. We had a wonderful stay. The apartment was very large and clean it had a nice view.
翻訳
ホテルからの返信: Dear guest, Thank you very much for choosing our service apartment and for your full praise. It is our honor to get your recognition, which is the best motivation for us to provide you with better service. We look forward to seeing you again. Wish you all the best!
ゲスト
オーシャンビュースイート(2ベッドルーム)
宿泊時期: 2024年12月
家族旅行
27件の口コミ
8.5/10
とても良い
投稿日: 2025年2月3日
Me and my family stayed at this hotel for the second time. The room was huge and the view was not bad. There aren't many facilities. The people from the front desk gave us a coupon for the restaurant located on the highest floor of the hotel. But, when we ordered food in the restaurant, the waiter only lets us order set meals, stating that they only do set meals but there is a menu of food that can be ordered individually. Also, the food in the set meals are also in the menu of food that can be ordered individually. We asked him can the coupons used for the set meals but he said he don't know and we need to ask the cashier ourselves. But, how would he not know if he is a waiter in the restaurant? Also, shouldn't it be him himself to ask the cashier can we use the coupons for the set meals instead needing us to ask? After that, when we paid the meal, it turns out we cannot use coupons for set meals. But, we can only order set meals. Then what is the point of giving us coupons for the hotel restaurant?
Only about 10 minutes walk to subway station and 15 minutes walk to Cruise Terminal. Check-in was smooth and quick. Good selection of food for breakfast. Room is spacious and provided items for children - great for family stay. Unfortunately the swimming pool was closed for maintenance for a couple of months and there were not much shopping in the proximity of the property.
Excellent location in the city centre.
Very spacious large room with river view . Free parking is rare these days in a busy city centre hotel .
We have been coming back to this Sheraton hotel for many years.
翻訳
ホテルからの返信: Dear guest, Thank you very much for choosing our service apartment and providing us with feedback. It is our honor to get your recognition, which is the best motivation for us to provide you with better service. We look forward to seeing you again. Wish you all the best!
ゲスト
オーシャンビュースイート(2ベッドルーム)
宿泊時期: 2025年2月
家族旅行
1件の口コミ
10.0/10
とても素晴らしい
投稿日: 2025年4月9日
Good place, friendly staff , good view
翻訳
ホテルからの返信: Dear guest, Thank you very much for choosing our service apartment and for your full praise. It is our honor to get your recognition, which is the best motivation for us to provide you with better service. We look forward to seeing you again. Wish you all the best!
CanadianKo
デラックススイート(1ベッドルーム)
宿泊時期: 2024年10月
カップル・夫婦での旅行
11件の口コミ
10.0/10
とても素晴らしい
投稿日: 2024年11月30日
Nice facility, central location and friendly staff.
翻訳
ホテルからの返信: Dear guest, Thank you very much for choosing our service apartment and providing us with feedback. It is our honor to get your recognition, which is the best motivation for us to provide you with better service. We look forward to seeing you again. Wish you all the best!
ゲスト
デラックススイート(2ベッドルーム)
宿泊時期: 2024年12月
カップル・夫婦での旅行
130件の口コミ
10.0/10
とても素晴らしい
投稿日: 2025年1月6日
Very nice hotel at this location
翻訳
ホテルからの返信: Dear guest, Thank you very much for choosing our service apartment and providing us with feedback. It is our honor to get your recognition, which is the best motivation for us to provide you with better service. We look forward to seeing you again. Wish you all the best!
Sasami223344
デラックススイート(2ベッドルーム)
宿泊時期: 2023年6月
家族旅行
4件の口コミ
7.5/10
投稿日: 2023年8月6日
The main highlight of this hotel is the spacious and uncrowded swimming pool. There aren't many guests using the pool, so I can swim freely at any time. As for the guest rooms, they initially appear to be quite upscale, but upon closer inspection, there are many issues with equipment maintenance and cleanliness. None of the room's Wi-Fi connections work properly – either they can't connect at all or, if they do connect, there's no internet access. The microwave in the kitchen isn't properly cleaned and has a lot of grease on the handle.
翻訳
ホテルからの返信: Dear guest, Thank you very much for choosing our service apartment and providing us with feedback. We attach great importance to your feedback and will strengthen our efforts to improve it. We look forward to seeing you again. Wish you all the best!
Medo Alqarni
デラックススイート(1ベッドルーム)
宿泊時期: 2025年3月
出張・ビジネス
6件の口コミ
10.0/10
とても素晴らしい
投稿日: 2025年5月4日
Recommended
翻訳
ホテルからの返信: Dear guest, Thank you very much for choosing our service apartment and for your full praise. It is our honor to get your recognition, which is the best motivation for us to provide you with better service. We look forward to seeing you again. Wish you all the best!
Jess Q
デラックススイート(1ベッドルーム)
宿泊時期: 2024年1月
カップル・夫婦での旅行
4件の口コミ
10.0/10
とても素晴らしい
投稿日: 2024年2月15日
Amazing place, the rooms are big and clean
翻訳
ホテルからの返信: Dear guest, Thank you very much for choosing our service apartment and for your full praise. It is our honor to get your recognition, which is the best motivation for us to provide you with better service. We look forward to seeing you again. Wish you all the best!
Luluxiu
デラックススイート(1ベッドルーム)
宿泊時期: 2023年5月
その他
72件の口コミ
7.0/10
投稿日: 2023年6月29日
Far from city center, but all else is okay!
Room is plenty big, and staffs are friendly.
翻訳
ホテルからの返信: Dear guest, Thank you very much for choosing our service apartment and providing us with feedback. It is our honor to get your recognition, which is the best motivation for us to provide you with better service. We look forward to seeing you again. Wish you all the best!