モナコ コンベンション & ホテル(Summit Hotel Monaco)

Muito bom o hotel, com certeza voltarei mais vezes. O atendimento é de extrema qualidade, como também , as instalações são muito limpas e cheirosas.

不錯，離機場近，有接駁車，早餐也OK，適合持續旅行，第二次訂了。房間雖然小，床品很舒服，所以才有第二次。

Nichego

I had contacted the hotel with special request of a wheelchair accessible room, as well as early as possible check-in , we arrived at 6 am, because we were checking out at 6pm to go to the airport, basically having day use of the room only. The night staff where very pleasent and accommodating, letting us know there should be rooms available about 8am, and to enjoy wifi & coffee in the resteraunt, however, come 8 am and a different staff came on, attitude changed drastically, telling us very matter-of-factly, check-in was at 2:00pm and that there were no rooms, available, when we had been sitting and seeing persons checking out, when others coming were being given thier keys, they were told a room did come available at 11 am our travel companions were charged almost double for the "early"check in and being so annoyed they paid, we had waited around for so long we decided that we would not pay the extra and just continue to wait.. when we were given our room it was so small my husband has to fold my chair an prop it in a corner because we could barely get by the ends of the beds to access the bathroom, given other cercumstances, l may have asked for a bigger room, but we just needed to lay down to rest after our night long long bus trip and prior to our over night trip to Canada... Which is why we booked a hotel in the first place...

Don't expect early check-in. Most hotels in Brazil very accommodating but we booked 2 rooms and ask at 6am to let us know when they had some clean rooms. Said come back to desk at 8am came back at 8am front desk said no rooms available. Waited till 9am still no rooms available finally after a business traveler showed up ahead of us they called housekeeping and rooms showed up available but they wanted another 40$ for early check in and 60$ for the second room. They said if we leave the room empty for another hour we can check in for free. Since we were flying in 7hours we paid the price but our other family waited to pay the 60$. Crazy for one hour they would charge so much plus we only staying till 6pm they could use the room after. They told us we should book day rate but can't book that on hotels and didn't tell us checkin time till after we booked what a trap.

It should be listed on the site that the shuttle from hotel to airport is not free

Not a Pleasant Stay Pros: - Clean, more or less. Cons: - Very uncomfortable bed. - Cheap bed. - Bedding is cheap. - Cheap pillows, uncomfortable. - No drinking water in the room. - Empty fridge in the room. - Same breakfast every day. - I arrived at 2 am, and despite having a disability, they didn't help me with my hand luggage. Review: My recent stay at this hotel left much to be desired. On the plus side, the room was clean, although "more or less" cleanliness doesn't quite cut it for a hotel stay. The cons, however, outweighed any positive aspects. The bed was extremely uncomfortable, clearly of cheap quality. The bedding and pillows were no better, contributing to a restless night's sleep. To make matters worse, there was no drinking water provided in the room, and the fridge was empty, leaving me parched and disappointed. The breakfast menu was a monotonous repeat every day, offering no variety for guests. What truly disappointed me was the lack of assistance upon my late-night arrival at 2 am, especially considering I have a disability. They failed to provide any help with my hand luggage, leaving me struggling on my own. In summary, this hotel fell far short of my expectations. I wouldn't recommend it, especially for those seeking a comfortable and accommodating stay.

Service staff was very friendly and helpful. We had a few issues but all were resolved right away. Breakfast was good and transfer from airport very convenient.

Hreat staff