Very nice hotel and good service. The receptionist upgraded my booking for a bigger room without an extra charge. The hotel has a free dessert at 20.00 pm and they can be served into your room. Also when I checked out, The receptionist gave me a free water bottle.
The location is good, just right away the 2 pagoda.
But a small negative is that the pillow is too soft and low even though I use 2 pillows but it still soaks my head down too low.
The hotel is in an excellent location; a couple of steps away from the Twin Towers (sun and moon) and the four Lakes. Many eateries and shops nearby. Easy check-in and out. Staff are friendly and tentative especially the Gentlemen who work on the night shift. He brought us hot desert after we came back from a long day of excursion, and we were cold and tired, the hotel's desert soup was much appreciated.
Lakeside & Twin Tower Serenity Double Bed Room With Full Voice Control & 65" HD Screen
宿泊時期: 2025年10月
夫婦・カップル
11件の口コミ
10/10
とても素晴らしい
投稿日: 2025年11月22日
Very nice room with a good view and location. They have free washing machines with separate dryers. They also have a good breakfast in the morning. Friendly and helpful staff.
Lakeside & Twin Tower Serenity Double Bed Room With Full Voice Control & 65" HD Screen
宿泊時期: 2025年10月
一人旅
10件の口コミ
9.0/10
非常に良い
投稿日: 2025年11月4日
Really loved my room, it was very clean and the view was amazing! A bit disappointed because I tought I booked a room that included breakfast, since I paid for a premium room. Also never received the dessert that was mentionned to be offered at night. Other than that, location is close to everything, which is very convenient. The hotel is bit hidden (next to orange hotel, you have to go in the back of the alley).
I had an absolutely fantastic stay. The location is perfect for anyone looking to be close to the lake where the Riyue Twin Pagodas are located and walking distance to the Elephant Trunk Hill.
Upon check-in, I was pleasantly surprised to be offered a complimentary room upgrade. The new room was incredible! It was exceptionally big and spacious.
Greenery Lakeside Double Bed Room (Full Voice Control, 65" HD Screen)
宿泊時期: 2025年9月
夫婦・カップル
26件の口コミ
10/10
とても素晴らしい
投稿日: 2025年10月17日
It was a wonderful hotel and the service was excellent. I am happy to have visited it and I hope to come back again. The service was excellent in terms of cleaning, organization and food. I am happy to write this to you and they even took care of my special request regarding our honeymoon. Thank you, LYnn, she was keen to serve us.
Incredible place, very good location and very affordable. Desert given nightly was a nice touch. Coffee provided was amazing, and the staff at the counter were very friendly!
The tour desk in the lobby was abit of an ermzzzz...