ホテル グワーリオール リージェンシー(Hotel Gwalior Regency)

They gave family suite with premium services which includes non working TV, sockets doesn't work, kettle , refrigerator doesn't work ,AC doesn't work, waiter won't leave room without taking tip, food taste pathetic , enjoy bathing with both shower and tap they are automatically connected, best part is staff is ready to help 😉 at every call.

I thought my room was excellent value. Only stayed for 1 night as I arrived from Delhi , late afternoon with intention to leave next morning to visit Gwalior Fort & then continue my journey. The hotel is well positioned near both the bus stand & railway station & despite that I found it a quiet place - however, I was lucky in that respect as a wedding reception was due to be held the following evening. Think about that eventuality before you book. Staff were efficient , my room was large & clean with twin beds , table armchair , desk , a/c , t v. Also drink making facilities. Bed linen was clean. Bathroom clean with hot water. Only slight point that the shower back curtain was a little mouldy. I used room service for a snack & drink. Did not stop for breakfast. Very happy with choice of hotel.

We booked this hotel because non other was available for one nights stay . Knowing that this was 3 star hotel I booked an executive room wanting more space and amenities . But despite that we were given a normal delux room by the front desk person . Later when we asked for a better room we were shifted by another staff member ( so a bad start) . Location is good as it’s quite central Parking is limited but the staff helps you park .. Breakfast was also very below average both in taste and variety .. not worth the money we paid for it 😞

Mine was a 7hrs stay, U checked In at 3A.M and checkout at 10A.M so I booked this place. It was still a bad experience in such a short stay too. Rooms are like 50 year old and need immediate attention. 1. AC made a grumbling noise, so I had to swithch it off and stay in fan. 2. No bed side switch for mobile charging 3. Tea coffee electric kettle had water from previous stay. I wonder if they do housekeeping after checkout or not 4. Electric kettle handle was broken. 5. No stirer or spoon in tea coffee maker. 6. Only 1 cup as another was stuffed with loose Tea bags. 7. TV was not working. 8. Iron was not available even at 9:00A.M as store madam is not available. 10. No shoe shine 11. Curtains are poor fit and let lot of sun enter your eyes when you try to sleep after late night checkin. 12. Toilet seat broken.

I visited for the Tansen Mahotsav. It is a nice property with an old world charm. Spacious and clean, but old rooms with a decent restaurant. It is conveniently located near the railway station and attractions like the fort not too far away. The staff is very helpful and nice. For the pricing, it is a good option.

The rooms with double beds were very limited. We as a family had to adjust in twin beds. The tiled floor had cracks. The area next to the room was not very clean. I think it belonged to house keeping department. Worst of all, there was a lizard in the bathroom! We had also checked a suite, that too had a lizard.