ホテルからの返信: Dear Guest, thank you for your wonderful review! We're truly delighted to hear that you appreciated our clean and quiet environment during your stay. At our hotel, we take great pride in maintaining the highest standards of cleanliness, ensuring every corner of your room is spotless for your ultimate comfort. To guarantee your peaceful rest, our rooms feature specially designed solid wood doors with acoustic sealing to effectively minimize noise disturbances. Each room is also equipped with high-speed internet, premium bedding, and smart TVs to create a warm yet tranquil atmosphere. We're so pleased you enjoyed your stay with us and look forward to welcoming you back in the near future! Best wishes, IHG Social Listening Team
Singh in China
スタンダード キングルーム
宿泊時期: 2024年10月
出張
8件の口コミ
10/10
とても素晴らしい
投稿日: 2025年2月16日
Hotel Review: Decent Stay but Some Issues
• Reception & Service: Warm welcome, staff was good and helpful.
• Stay & Breakfast: Both were good, no major complaints.
• City Vibe: Being a small city, it had a quieter, young vibe.
• Room Issues: Poor noise cancellation, and motion sensor lights in the room were disruptive—any movement, even in bed, would turn them on, making sleep difficult.
• Noise Disturbance: A drunk couple was singing loudly all night, and no one stopped them, which was frustrating.
• Overall: An okay stay—good staff, but noise and lighting issues made it less comfortable.
翻訳
ホテルからの返信: Dear guest, thank you for sharing your stay experience at our hotel. Your feedback is important to us. We're glad you had a warm welcome and found our staff helpful, and that you liked our accommodation, breakfast, and the city's vibe. However, we're sorry for the noise and motion sensor light issues. Our rooms have thick solid wood doors and soundproof seals, yet we didn't meet your expectations. If you're a light sleeper, contact our staff, and we'll arrange a quieter room. We hope to serve you better next time. If you need anything, feel free to let us know. Best regards, IHG Social Listening Team
匿名ユーザー
スタンダード キングルーム(シティービュー)
宿泊時期: 2026年3月
出張
6件の口コミ
10/10
とても素晴らしい
投稿日: 2026年4月9日
Nice and spacious hotel
翻訳
ホテルからの返信: Many thanks for choosing our hotel and sharing your experience. We are glad to hear you find it nice and spacious, and we will keep improving to offer you a better stay. Hope to see you again!
Михаил Александров
スタンダード キングルーム
宿泊時期: 2025年8月
出張
4件の口コミ
10/10
とても素晴らしい
投稿日: 2025年9月14日
Wonderful service, cheap price, great location
翻訳
ホテルからの返信: Dear Guest, Thank you for choosing to stay at Holiday Inn Express Hai'An Railway Station and sharing your wonderful experience with us! We are delighted to hear that you enjoyed our service, value, and convenient location. Your satisfaction is our greatest motivation to continue delivering exceptional hospitality. We truly appreciate your kind words and look forward to welcoming you back soon!Sincerely,IHG Social Listening Team
tlxp79
スタンダード キングルーム
宿泊時期: 2024年10月
一人旅
49件の口コミ
9.5/10
素晴らしい
投稿日: 2024年11月10日
New hotel about 10 minutes walk from Hai'an station. Room was spotlessly clean. Bed was very comfortable. Staff were very friendly. The manager personally greeted me during check out. Recommended if you are staying in Hai'an.
翻訳
ホテルからの返信: Thank you for your praise. It is our greatest honor to be recognized by you. At the same time, it also gives us great motivation to continue to improve and innovate in future services. We look forward to your next visit. We will serve you wholeheartedly!
ゲスト
2 ダブル スタンダード バルコニー
宿泊時期: 2025年4月
出張
6件の口コミ
10/10
とても素晴らしい
投稿日: 2025年6月29日
Great location and friendly staff
翻訳
ホテルからの返信: Dear guest, thank you so much for your wonderful review! We are delighted to hear that you had a pleasant stay with us and found the location to be excellent, the staff to be helpful. We strive to provide the best service and experience to all our guests, and it's feedback like yours that encourages us to keep doing what we do. Best wishes, IHG Social Listening Team
Kamaldaryani
2ダブル スタンダード
宿泊時期: 2025年8月
出張
63件の口コミ
7.5/10
投稿日: 2025年11月3日
Good location
翻訳
ホテルからの返信: Dear guest, we're thrilled to hear your praise for the hotel's location! The advantageous location of Holiday Inn Express Haian High - Speed Railway Station is indeed one of our highlights, offering easy access to various transportation hubs and local attractions, which greatly facilitates your travel. Your positive feedback has filled our team with motivation and is a powerful driving force for us to keep improving our services. We sincerely invite you to stay with us again. On your next visit, you'll continue to enjoy the convenience brought by our prime location. Thank you for choosing our hotel, and we look forward to welcoming you back soon! IHG Social Listening Team
ゲスト
スタンダード キングルーム(シティービュー)
宿泊時期: 2024年12月
出張
37件の口コミ
8.0/10
とても良い
投稿日: 2025年1月14日
Good place and cost benefit
翻訳
ホテルからの返信: Dear guest, we're thrilled to hear you describe our hotel as a "Good place and cost benefit." Your positive feedback means the world to us. Our team has worked hard to create a comfortable and inviting environment while ensuring excellent value for our guests. We look forward to welcoming you back soon, allowing you to enjoy another pleasant stay with us. Best regards! IHG Social Listening Team