이번에 어머니를 모시고 다녀왔네요 처음에찾아갈때 조금 헤메긴했는데 이 료칸을 선택한건 진짜 잘한일이였던거 같아요 카모 라는 이름의 방을 배정 받았는데 앞에 정윈도 너무 이쁘고 좋았습니다 저희방 담당해주시는 분이 너무 친절하시고 세심하게 챙겨주셔서 너무 좋았어요 나중에 생각지도 못한 장식품까지 선물로 주셔서 너무 감동이였어요 아!!그리고 음식들이 정말 정갈하고 맛있는것만 나와서 즐거운 식사 시간이였네요 그리고 혹시 술을 드신다면 매실주를 추천해드려요 다른곳 매실주 보다 향이 깊고 진하더라고요 왜그런지 여쭈어보니 료칸에서 계약한 농가에서 특별이 만든 매실이라 보통 매실보다 크기가 크고 직접 매실주를 만드는거라 맛있다고 하시더라구요
그리고 저희가 2박3일을 지냈는데 너무 좋아서 시간이
어떻게 지나갔는지 모를 정도였습니다 하나부터 열까지 어머니와 좋은 추억을 가지게 해준 곳이라 앞으로도 계속 생각날꺼같아요 만약에 다음이 있다면 꼭 이 료칸에 다시 한번 오고 싶습니다 좋은 추억을 안고 가게 해주셔서 너무 감사힙니다
Beautiful food but deeply disappointing service - we left feeling misled and ignored. We enjoyed the dinner being served in our room - the food was beautifully presented and of high quality Unfortunately, we were significantly overcharged. The hotel acknowledged that they had misinformed us about the pricing, which resulted in an unfair higher charge. We proposed a fair middle ground to resolve the matter, but that was ignored. Overall this really soured what should have been a memorable stay.
翻訳
ゲスト
宿泊時期: 2024年12月
その他
10/10
とても素晴らしい
投稿日: 2025年1月21日
We had the most amazing experience at this ryokan! It was well worth the money. We spent 3 nights here and the staff were absolutely amazing! They made us feel like royalty. Yes the rooms are traditional and older looking but it was spacious and clean. The food we had every day was just Devine. Even our children loved their kids meal. What an experience for the whole family. It is very seafood based which we loved. Every meal was different which was great. Breakfast was served at either 8 or 8.30am and dinner we had an option of 6 or 6.30pm. Dinner would take nearly 2 hours but we didn’t mine. Both meals are served in our rooms. The onsen was a bonus experience for both adults and kids. The ryokan is located on a hill but in walking distance to Hakone Yumoto train station. A bit tricky with luggage but for day to day sightseeing, it was fine. Highly recommend this ryokan experience. We are so sad to be leaving but grateful for the experience.
翻訳
ゲスト
宿泊時期: 2024年10月
ファミリー
8.0/10
とても良い
投稿日: 2024年11月15日
We stayed 2 nights in Gyokutei. It was overall a nice experience. The room was clean and old fashioned. Was a nice experience. Just a few notes which may help other travellers decide if this accommodation is suitable for them: 1) As per the website, the ryokan is located 10 min walk from Hakone-Yumoto station, so it is very convenient. But please note that it’s located on a steep, steep slope. It’s no problem for reasonably fit people to walk up (though dragging luggage up the slope will be tedious), but may prove challenging to those who have much luggage or have mobility issues. There is baggage delivery service at the train station which will deliver your luggage to the accommodation for a small fee. We used it and it was reliable. Do note that the cut-off time for same day delivery is 12.30pm. 2) Breakfast is served in room at 8.30am. They were pretty inflexible about the timing. We did ask if it could be later but they demurred. The staff came every morning at 8.15am to set up the table for breakfast. So, no sleeping in. 3) Dinner is served in room at 6.30pm. Again, they were inflexible about the timing. We purchased the Hakone free pass which allowed us on most of the public transport available. However, public transportation in Hakone is pretty limited. Some of the buses come only once hourly, and some only have 2-3 buses per hour (depending on whether it’s weekday or weekend). The train from Gora to Yumoto is every 40min. Also, close to sunset, when most tourists are returning to the main train stations, there’s a very high chance one will not be able to get onto the bus if they are not boarding at the terminal stations. All the roads are single lane, windy roads, so slow traffic during sunset hours are pretty much expected. I would say most attractions are at least 30-40min away from Yumoto station by public transport. Do take this into account when deciding if you would like to include dinner during your stay.
翻訳
ゲスト
宿泊時期: 2024年5月
ファミリー
10/10
とても素晴らしい
投稿日: 2024年6月22日
We had a traditionally Ryokan stay at Gyokutei with both Japanese-style dinner and breakfast served in our room. The food was absolutely incredible - meticulously and beautifully prepared and served. The room is older, but charming! The view of the courtyard gardens was stunning, the in-room hot springs bath was perfect, the futon bedding and pillows so comfortable and the communal bath and view was lovely. Most of all, our room attendant Kyoko was absolutely wonderful. So attentive and sweet, explained the meals and best way to eat them, how to most enjoy the ryokan, etc. it was a magical stay. Don’t hesitate! Enjoy what Gyokutei has to offer. It’s so special - from the hosts receiving us upon arrival, to walking us to our cab as we left - truly memorable!!!