ラマダ ホテル & スイーツ バイ ウィンダム ハロン ベイ ビュー(Ramada Hotel & Suites by Wyndham HaLong Bay View)

Top floor pool is great and you have great views of the city. But the sky bar is not yet open and there is no cafe by the pool as advertised. The rooms are very big (all are suites). The staff are nice and friendly and the coffee very goodZ

We celebrated our anniversary holiday at ha long Bay. Stayed at Ramada hotel Suites by Wyndham Ha long Bay view for 6 days. Had an unforgettable anniversary. Special thanks to Ms. Hong, F & B manager. During our 6 days stay Provides a lot of information and services. Since I am a foreigner, I can't communicate with the staff. Ms. Hong's English is excellent. We are very fortunate to meet her. And Ms. Nga from Reception, very patient to solve the check-in problem .We like the swimming pool on the 31st floor very much. We also took a lot of sunset photos. As for the 2B indoor swimming pool, we were a little disappointed. Because the jacuzzi in the pool is not working properly. Overall, I feel that staying at the Ramada hotel is very comfortable. It is a must for vacation Our enjoyment has exceeded the room price. Next time I come to Ha Long Bay, I will still choose Ramada hotel as my first choice. Finally, we would like to thank MR IT DUC for being patient and helping and repairing the TV countless times. At the same time, my wife would like to thank F & B Manager Ms. Huong served my wife a special breakfast.

Nhà mình đến cùng lúc có 1 đoàn khác cũng đến, không có nhân viên hỗ trợ xếp hành lý tại đó, bảo vệ cũng không chỉ chỗ đậu xe, mình vào trong hỏi lễ tân thì các bạn ấy bảo đang đông khác, mong thông cảm, và mình lại tự chạy ra xếp hành lý, tìm hỏi người đứng ở sảnh trước nhận là bảo vệ thì chỉ mình ra đậu xe lấn chiếm vỉa hè, sau 1 hồi mình không đồng ý thì mới gọi đàm xuống hầm để mình đánh xe xuống-＞ hầm để xe nước tù đọng, hôi. Vào sảnh ngồi chờ xếp phòng thì không có lễ tân mời nước vì đang bận phục vụ đoàn khách khác. WC ở sảnh có điều hoà nhưng không bật, vào wc tối, hôi và nóng. Ks hỗ trợ mình check in trước 30p do nhà mình đến sớm hơn, nhưng vào phòng thì ối zời ơi. Phòng hôi mùi ghê lắm. Về sau mình phát hiện ra là mùi hôi bốc ra chỗ khu bếp, cứ xả nước chỗ bếp là mùi nồng nặc hơn. Mạng internet rất chậm. Tủ lạnh rút hẳn điện luôn, mở ra thì toàn mùi tôm cá chết, sợ quá. Thực sự là 1 trải nghiệm cực kì tệ. Hồ bơi chỉ được sử dụng từ 06h-10h và 15h-18h, các giờ khác ks kêu là phải xử lý nước???

메인 번화가에서 다리를 건너야하는 위치여서 좀 별로였지만 위치는 감안할만 했어요 시설, 인피니티풀, 실내수영장이 꽤 괜찮았어요. 그치만 야외, 실내 수영장의 탈의실과 샤워장이 너무 냄새나고 더러웠고요, 무엇보다 조식이 너무너무너무 맛이 없었습니다 종류도 별거 없고요... 디저트도 별로고 심지어 과일이랑 커피까지도 맛이 별로; 커피가 그냥 쓰기만 함... 생각해보면 인피니티풀 , 실내수영장 안에서 놀던 것 빼고는 좋았던 게 없네요; 탈의실과 샤워실은 지금 생각해도 너무 더럽... 진짜 조식과 수영장 탈의실 위생은 호텔 운영팀 차원에서 손 좀 보시길... 수영장 운영시간은 6시-10시, 3시-7시인가? 그러니 참고 하시길~ 재방문 의사는 없는 걸로...

This is an apartment. When I stayed last time, extra room, toilet and veranda all opened. But at that time all closed. Even though I stayed for sleeping, I felt a little frustrated.. not good but not bad..

this is a great hotel with great value and great staff and great location, highly recommend for all visitors to Ha Long Bay

The stay was comfortable. The staff were courteous. Room was good too. Breakfast was decent. It was easy to book Grab taxi at the location. I am not giving 5 star as the infinity swimming pool was closed due to renovation, but the same info was not provided while making the booking which was disappointing.

Although classified as a 4-star luxury hotel, no concierge service was available and we had to transfer our luggage ourselves to the room. Only two front desk staff members were there, who did everything. There was no travel agent to provide travel or cruise information or services in Halong Bay. The breakfast spread was limited to selecting from the 2-3 options a day in advance, which was not a 4-star menu. The room provided was a two-room suite with an attached kitchenette, which had a cooking stove, but no cooking utensils or even plates for serving. Even a basic necessity like a microwave to heat food was lacking. There was no hot water facility for washing utensils. The air conditioning was not centralized, but independent units in each room. The bedroom size was very small, with barely any space to open the wardrobes. Overall the two-day stay experience was not as comfortable and luxurious as one would expect in a 4-star accommodation. There was no rooftop swimming pool or bar and in fact, we were told that there is nothing much to explore on the higher floors. Our accommodation was provided on the 14th floor.