ハンプトン イン & スイーツ ハモンド(Hampton Inn & Suites Hammond)

Quick check in. Room was very clean, bed was comfortable. No noise on the halls or from the road/highway.

Great stay at this hotel. Clean and the room was very big. The breakfast was great.

酒店挺大的…位置也不錯…健身房稍微小了一點

Our first room did not have a working refrigerator and a very weak flushing toilet. The front desk girl was fabulous and got us a new room. The new room has a very bizarre set, but is ok. Missing tiles by the closet and a shower that has seen better days is disappointing. Also the pool is not in working condition and we are on the 3rd floor and the ice machine is broken. This seems like a lack of care on the franchise and will deter me from picking this brand in the future

I did not like the charging us for a room we did not stay in due to an unexpected, but necessary stop enroute. The unexpected stop was at another Hampton Inn in Xenia, Ohio due to my inability to continue driving in a nighttime environment. I am very near 80 years old and have some disabilities from 30 years if Marine Corps service. The Hampton Inn chain benefitted for all three days.

Everything was decent but the pool area was disgusting with hair and crusty stuff everywhere.

I was really disappointed with the declining condition at this Hampton Inn. I travel to the area 3-4 times a year & usually stay at the Hampton. But it's becoming run down, worn, dated. The lotion & shampoo bottles in the bathroom were near empty. The breakfast buffet was pitiful. Only apples as fresh fruit. Not pancakes or waffles. They could do better.

Other customers didn't bring back the luggage carts but the check in guy was really nice and let me use the wheel chair so when I got to my room I seen a luggage cart and took it and the wheel chair back to the lobby

Some staff members were excellent others were unable to get any results for our requests. Appeared that there wasn't sufficen staff as bags of trash and piles of linen lines the halls. Local manager did not accommodate our requests for clean towels and made my guests and I feel like we were imposing on her.