シェラトン スプリングフィールド モナーク プレイス ホテル(Sheraton Springfield Monarch Place Hotel)

Staff was extremely helpful and accommodating. Area was within walking distance to Starbucks, and mass mutual. The only downside was after a 2 1/2 hr drive, once we arrived to the room, the toilet was broken and there were no bags in the trash.

Constant door slamming, elevators right outside of the room making noise. Had to park across the street and walk. Have to pay extra for late check out if you want it. Just not nearly worth the pricetag for the mediocre room. We could have stayed at a red roof for a third of the price and the conditions would have been the same.

Parking lot was full, no safe alternatives provided; only one elevator was functioning; floor 7 had no ice machine; kids running rampant throughout who were supposed to be attending a NYTRA program. Front office staff were less than helpful or accommodating. The bathtub/shower was what you would see in an RV.

Elevators were super slow. 5 minute wait. Buffet to expensive for what you get. Waiting staff very nice

Depite, being located downtown in a small city the area was pretty clean and the area was safe to walk around at night.

Bed was really comfortable… spacious room. 5 minute walk to Symphony Hall.

I was visiting the area for some activities I enjoy and this place fit my needs nicely

The staff was super friendly and the facility was extremely clean. I would highly recommend this hotel to anyone looking to stay in the area.

Terrible hotel. Didnt have NBC so I couldnt watch Daytona. There was no body wash and conditioner in the containers in the shower but yet were left and not replaced. Lack of vending area. You also have to pay for parking eventhough you are staying in the hotel.. Also.if you want "better" internet its $11 a night. Will never stay at a Sheraton again. Terrible.