When I arrived at 6.30pm on a Wednesday I discovered I was 13th in the queue to check in, this took 35mins. The poor receptionist was on her own and doing her very best but clearly they need more staff. We were offered a free drink while we queued. My room was ok, I think I was in the dated part of the hotel, my bathroom was definitely ready for a refurb. Bed was comfortable and the shower warm. I wanted to use the gym and was told it was a £10 charge to use the spa facilities and pool, I explained I only wanted to use the gym but unfortunately it’s still a £10 charge. I travel a lot with work and have never been charged to use a gym. Won’t be returning.
自動翻訳