ザ クロス キーズ(The Cross Keys Hotel)

Staff very caring and cheerful Could not do enough for me on arrival ! Rooms were modern with good amenities Great location for other restaurants and drinking places should you wish to go ! Small car park at the rear but had no issues parking

We were booked in for 3 nights. First room we were given was filthy and had numerous broken fittings such as shower and toilet flush. We were moved to another room that was marginally cleaner. We pointed out missing light bulbs and non working radiators but these were never fixed. They then forgot to clean that room. We were promised a refund but that has not been paid! Every time we complained the staff were very apolgetic...but after a catalogue of issues we just cant think of anything good to say. Very dissappointing.

Dirty rooms, broken fittings, room not services, still waiting for the refunds we were promised.

Great pub and rooms are located in a quiet area so good sleep had every time! Right in the centre of Knutsford 4 minutes from the train station on Manchester, Stockport, Chester line!

Lovely central place to stay Free parking Big bedroom, big bed, great ‘in room’ facilities Delicious breakfast A very Warm welcome from Ben - nothing was too much trouble - he made it all feel seamless and great Thank you

Good location. Spacious room. Bathroom had very nice shampoo and shower gel. Room amenities good. Great breakfast.

Quick Sunday getaway . Staff lovely. Rooms clean and quiet. Fantastic breakfast

Check in was slow, chef come out to assist and find a staff member. Room was large had everything we needed . window nets and curtains were very dirty. We stayed two nights food was lovely -especially breakfast plenty to choose from The chef was very helpful, he looked for staff to check us in, he was there when I checked out and very polite and checking everything was ok and if we needed anything. We would stay again, great location

Good size room , very clean, top floor with stairs which I didn’t mind but wouldn’t be suitable for anyone with disabilities, check in very good asked if able to use stairs , very good , breakfast good but cheaper if booked with accommodation. Some noise from passing aircraft on top floor but not excessive. 10.00 pm closing pub which is a shame as I arrived late.’’