We checked in late and was very pleased with the service we have received from 雷芸. She was very detailed and patient, despite it being so late she served us with a bright smile and energy. She accommodated to the room request that I have mentioned in my booking and even helped me with my luggage to the room. Since it was late, we wanted order food delivery and she assisted us with the delivery app. The following morning, we had macbreakfast across the street and the cleaning auntie managed to tidy our room within that short span of time. Staff was very detailed to realised that we drink lots of water, so she alrdy provided us more without us requesting! The 2nd night 雷芸 and her colleague 小龙 was very patient to help us with our laundry arrangements (separate wash) & pick up. Then we recalled abt free afternoon tea that came along with our booking so we went back to the front desk to make reservation. 雷芸 & 小龙 assisted us really promptly and even advice the best timing for the afternoon. Would like to thank 雷芸 & 小龙 for such an enjoyable stay, they truly deserve a raise for such passion with their job!
Overall, my stay hasn’t ended but it was such a pleasant experience that I had to share and recommend this hotel! Will definitely return again in future!
自動翻訳