City nest has everything I could want, a lovely room, a comfortable bed, hot water, plenty of eating places, my favourit almost next door, help from the owner and on the best side of West Lake. From here you can walk to both Su and Bei causeway and get a metro to the Grand canal for a lovely ferry ride.
自動翻訳
Anxious but kind
2023年10月21日
The place was excellent, comfortable, silent, clean, pleasant, and charming. The vibe of a cozy nest. Our tatami room was a rare find. The lady at the front desk was so helpful and friendly, and another young man showed excellent, social, and pleasant service. Everything went great for us: location, environment, cleanliness, service. It's a fantastic place. Will stay again and recommend it to my friends.
自動翻訳
ゲスト
2024年5月3日
This was a great find in Hangzhou. We really enjoyed the hostess and her family and would return again for that reason. Her English was also very good.
The coffee is very nice for 8rmb!
I’ve read other reviews about WiFi and it does require a local Chinese number to connect.
The cleanliness was a little lacking. I was traveling with a toddler who is often on the floor. I wish the floor had been cleaner in the room and bathroom.
I was able to laundry on site and there was a dryer available (20 rmb total).
Overall, great stay and will hopefully return again.
自動翻訳
CM08
2023年10月22日
Just good… the owner helps in everything… very good place…
自動翻訳
James Allen
2023年10月7日
The manager was very helpful, changing our room to a better one at the same price, renting bikes for us at a very fair rate, and providing us accurate advice. Free instant coffee was available as well as water and milk and bread.
Our first room was a loft, and it was fine; our second room had a balcony and was excellent.
Highly recommended. Excellent location, excellent rooms, and excellent service.
自動翻訳
Tami 9
2023年6月14日
I was expecting better room, it could be finer for that price, smell of damp was disturbing.
The lady at the front desk was nice and helpful, she could speak English
自動翻訳
ゲスト
2023年6月4日
Beautiful little place next to West lake and the hills. Very clean and tidy room. Comfy bed and a good price. Staff were welcoming. Would stay again
自動翻訳
CallumS1991
2023年1月11日
Really enjoyed the tatami room here, very cosy. Just had a few issues with the toilet flushing. However, this is a really good base if you are coming to HZ to explore the lake and tea fields. The area of the hotel is very elegent modern buildings fused with traditional characteristics and you can find some delicious restaurants nearby.