プリンセス・ゲストハウス

Booked this guest house based on the reviews that I had read. It is a very basic guest house and in my view, will require some improvements to meet some minimum international standards. The positive is that the WiFi worked very well and hence once on site could stay in touch with family and friends. Also the staff were very friendly and appearedto work with what they had at their disposal. Areas of improvements: 1. Not sure if the guest house had master keys to the rooms. Our room was never cleaned for the period that we were there. Not sure if because we went out with the key or we had to request for the room to be clean. 2. We were not given towels and it was good we have carried some towels with us. It will be extremely good to provide towels and should be already present in the room when the guest arrives. 3. The bathroom had no mirror so when I needed to shave, I had to come back to the bedroom to use the mirror. 4. It appeared the whole guest house has only one kettle and hence if you needed what water, you needed to request for the kettle. Worst still the bedroom did not have the socket for the kettle's plug and hence had to go back to the reception to heat the water. 5. Although the guest house is advertised as having a kitchen, this was in an outhouse and you have to leave the main guest house to use the kitchen. Worst is that the kitchen was not ready when we arrived and it is not well kitted, and in my opinion should not be advertised as a guest house with a kitchen. 6. Finally, the guest house did not have a stanby generator and on one of the nights, the lights went off from @2am local timm till mid morning.

Great staff  Perfect location  All good

The place is convenient no kettles to make a cup of tea in the room

Nice and quite place,,the place is clean

the Guesthouse is close to a nice park and at walking distance to the shops. Staff were helpful. My luxury room came with double bed, tv (couldn't really watch any channels), separate bathroom with shower, no curtain, basin and toilet. the bed was comfy the shower was hot only half of the time and the pressure also wasn't very strong. The bedroom windows were facing the guesthouse carpark witch can be a bit noisy at times. Water is not suitable for drinking but they sell it at the reception for 1 usd for 1,5 liters. I didn't see any kitchen facilities but they are supposed to have a microwave available for the guest or the ability to order food at the reception.

I had to request toilet roll and towel twice. Room 4 television had 1 channel and couldn't reduce the TV volume. No bath mat. Asked if I could get breakfast there were no supplies. At times noone at Reception. Washed in cold shower 3 days. Rooms were cleaned everyday highlighted my concerns and worries to the staff hopefully they will improve. Another guest came asking for a towel and was given a wet one to dry in his room. One time solar panels were not working slept with a noisy generator all night. Got picked from the airport which was great as I felt safe. The owners need to look at reviews all the time to improve a good property they have. They need to provide or spray airfresners after cleaning. They could do with a washing machine dryer as the weather changes and we need towels. I would stay there but they need to improve on those things I have highlighted. There are no restaurants nearby except 2 supermarkets crossing a very busy unsafe road as tge hotel is in residential area. The wanted cash guests should be given an option to pay by card or cash as they do not always have change for higher notes. You can't take dirty money back to Europe or the USA