クラリオン イン ハーパーズ フェリー - チャールズ タウン(Clarion Inn Harpers Ferry-Charles Town)

We booked this hotel for a long weekend with the intent for the kids to swim. Upon arrival we learned the pool was down for big maintenance. So we were left with nothong to do. Our fridge froze all of our food solid. Front desk said maintenance would look, they did not. All our food was inedible. Beds are very uncomfortable. Hallway noise enters room. Cannot open curtains unless tou want the whole parking lot looking in on you. Breakfast was fine. No complaints. Restaraunt was okay. They were out of a lot of stuff, some food was reused from the free breakfast. Would not recommend staying at this hotel.

The indoor pool area had way too many dead bugs laying around. There were few ones moving around. Also, the wicker pool chairs have mold on them. The heat in my room wasn't working, but the staff did get my daughter and I another room...thank you. The lady working in the dining area for breakfast refilled the milk jug, but gave it back to me with milk running and dripping down the outside of the jug...not cool. All she had to do is what I did...wipe it clean before handed it back to me. Also, she should of been wearing gloves and changing them out after use. When I gave her the empty jug, she walk over right after washing dishes and didn't wash her hands. I saw her put out a tray of bread/bagels w/o gloves. So, I don't think she ever washes her hands...just cross contaminating. She should of been gloves and washing her hands, especially because she was the only person working this morning. So, she washing dishes, grabbing empty food trays and the milk jug, bringing out food and whatever else I couldn't see. Beds and pillows were comfy.

Nice place for the price. Asked for a room change due to our room smelling like moldy wet carpet (our room was next to pool). Great positive attitude from front desk- no issues, changed room to first floor and we were happy. Bed and pillows were comfortable. Nice restaurant and bar attached to building. Great staff and probably one the best free weekend breakfasts we have been too. The place needs some updates, but I would absolutely recommend and stay here again.

our room 1201 (1st room on left side just off lobby) -tub does not drain well...standing in dirty water while taking shower...needs drain clearing -shower curtain rod not secure...rolls over so curtain drags. - room smells of chlorine from pool area

Not a bad place to stay. The location is perfect, the sheets and bathroom clean and the staff very friendly. The beds were a bit soft and uneven but after walking all day we didn't really care!

We only stayed for the night and for what it was, we liked it fine. It is an older hotel but staff was friendly and the room was fine.

Clean hotel, older but comfortable. Very friendly and happy staff and very central and convenient location. Would stay again!

Friendly staff. Clean rooms. Heated indoor pool was great. Breakfast goes til 10am, at least on Sunday, so could still sleep in.

Hotel was nice and quiet even though it was New Year’s Eve. Staff was very helpful and polite.