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Never got to check in was in hospital I tried to cancel but wouldnt let me

衹能説，這樣的價格及對應的設施，在哈市貴的離譜了

세면대를 깨끗하게 관리해서 인상적인 곳 입니다. 엘레베에터 하나가 수리중이라 불편했지만 전반적으로 나쁘지 않았어요

地點稍偏，不過如果是開車就沒什麼大區別，房間乾淨整潔，設施相對陳舊，早餐也比較簡單，總體是不錯的體驗

旅途中經過的酒店，衹住一晚，還不錯

The hotel itself is ok. The pop machines were out of pop the room had no remote and one of the elevators was out of order. The room I was decent. Bed was clean as was the bathroom. We were on the first floor close to the front desk so it was a little loud but not bad. The area around the hotel was very run down, lots of buildings boarded up. We chose this location to be close to the Mark Twain museum and Bushnell park. Came in on a Friday and left on Sunday

I would not recommend this place at all. It is in a very seedy area and there are a lot of unwanted people walking around the property. We were unloading our car and were asked if we wanted to buy ***** by someone who pulled up in a Cadillac Escalade. Hotel is not clean and the hallways are extremely dark and dingy. Breakfast area was small and food was terrible.

People out front drinking and playing music on jam box. Smelled pot all through hotel. Man in lobby drinking out of a cooler. Homeless man hanging out with his umbrella in the back of the property. Bathroom floor was sticky. I will never stay here again.

I am only giving 3 stars because the staff was so friendly and nice. Our issue was the funky room. Even with the air on, it was still just kind of stuffy with a general funkiness. Everything else in the room was clean and the beds were comfortable and the location was good. I don't know if the funkiness was in the carpet or the air conditioner filter, but please air that room out and get an odor neutralizer of something.

My husband and I stayed at the Best Western Hartford on Friday, July 19th - Monday, July 22, 2024. We were there for the Hartford Jazz Festival and go every year. We are world travelers and have never had an experience like this anywhere. I completed the survey while we were still there and someone responded immediately. I then responded to the email and attached pictures, however, I have not had an additional response. Before I list my concerns I do have to say that the staff were friendly and tried their best. They did not have enough help, support and supplies for a sold out hotel. And before you ask if I complained, I did not. I overheard other people asking for new rooms and there were not any available. I also heard the staff complaining to each other and I felt so bad for them. Concerns: - the room smelled especially around the door - my husband used the bathroom before me and cleaned the shower, it was covered in hair - I washed the floor later and have pictures of the dirty towel - the sink in the bathroom did not drain - rust all over the shower head and racks - the exhaust in the bathroom did not work - the bathroom door was rotten along the edge - there was mold around the tub floor - the wall near the tub was falling away and rotten - tried to sit by the pool but the smell from the Sewer Treatment Plant next door was so strong that I had a headache. It was like that all week. - the curtains in the room were ripped - the remote control on the TV did not work - the clock was covered in dust - there was not enough food during breakfast, they ran out of everything, eggs, yogurt etc. - Saturday night they ran out of towels and linens - there was only one staff person on Saturday night, there was trash in the halls and no one to clean it

DO NOT STAY HERE ! ENOUGH SAID. I WARNED YOU. THE PLACE LOOKS LIKE A HOTEL FOR DISPLACEMENTS, THE STAFF WAS VERY UNCOOPERATIVE, THE HOTEL SMELLED LIKE ****, THE BEDS ARE MADE FOR SMALL CHILDREN

Location was a little remote but in close proximity to our event activities. Clean facility, great shower pressure, friendly staff.

The staff was friendly and informative, the room was clean. Outdated, but clean. Quiet hotel also. Continental breakfast wasn't the best, but it's convenient and included in the price of the stay. Bed was very comfortable.

We needed a place to stay between Boston and New York and luckily came across this hotel. We were greeted very warmly by Juan and given our nice clean rooms promptly. The bed was comfy and the bathroom was very clean. Upon leaving, I left the spare set of keys to our van in the room. I realized what had happened once we were in New York and called the hotel in a panic. Fortunately Juan answered the phone and assured me he had the keys and told me they would be able to mail them to me and to call the manager in the morning. The manager was so nice, took my information and told me she would mail out the keys that day. Now it's just a matter of the post office doing its job. So thankful I stayed at the Best Western Hartford!