ロゼッタ バイ ファーンズ - サクルシュプル(Rosetta by Ferns)

酒店在咖啡、胡椒種植園，環境非常安靜優美，圍繞中心湖建立了一些的別墅樓。酒店有3個餐廳, 2個是露天的,四面通風,晚上有點涼。晚餐20:00開始。每天17:30種植園有免費導園參觀,學習了很多。衹可惜16:00以後有蚊子比較多,而17:30的遊園讓蚊子有了一頓美餐，如果遊園早上或者下午早一點就可以避免蚊子的問題了。房間硬件還可以,但是浴室、廁所設計非常不合理,進入廁所必須通過淋浴室，洗澡後，廁所地上都是漏進的水，非常滑,如果將淋浴室與廁所的門並排分開,就會解決問題。衞生還可以，枕頭太空棉比較廉價，與酒店價格檔次不符。

1. Nice property, situated in between coffee plantation with scenic view. 2. Great food at multi cuisine restaurant. 3. Nature walk in the evening was very good. 4. Rooms were well maintained and check in/out process was smooth. 5. Hospitality of staff was good. They helped us in all aspects.

The property is located approximately 2 km from main road and it's quite amazing. The food is good. The rooms are quite big and spacious. But the service is quite slow due to full occupancy in the weekend.

The resort is nestled amidst forest and coffee plantations, offering numerous amenities and plenty of walking space. We thoroughly enjoyed exploring the resort on foot, though buggy rides are available for getting around. Our three-day stay was amazing, with excellent hospitality from the staff. The food variety is impressive, though the cocktails and beverages were not as good. While the buffet offers a wide selection, we highly recommend trying the a la carte menu at the Merchants of Spice restaurant, which serves some excellent dishes. On the downside, bathroom cleanliness could be improved. The open shower design allows ***y insects to get in, and our bathroom was not cleaned properly during room service. Despite this, our stay was very enjoyable, and I would love to visit again.

Great surroundings, very good food, well appointed and spacious rooms. And above all, exemplary service! Very responsive staff.. Look forward to visiting again, also their other properties. By far the best experience at any hotel/resort in India!

Very good stay enjoyed very well 1) very natural as its in between plantation 2) food is very good with very wide variety of buffet spread 3 ) games are also there and 4) kids zone first time i saw in a resort 5) Rooms are good with hot water available any time

The property is stunning to look at. The 100 acre sprawling estate is lush green and very well laid out. However that's where the good news ends. Rooms: spacious but tired. I saw two lizards crawling around. The first night it rained and the water from the outdoor shower flowed into the indoor shower. Luckily it didn't come into the rest of the bathroom or the room. Light switches are randomly located. For example the night light switch is outside the room. The mechanism to soften / slow the bathroom door closing does not work. If you get up to use the washroom at night, the door slams and wakes everyone up. The pool water is always cloudy. I would have lived with all this. However as a small family of 3 the service was the pitts. Everyone is only interested in catering to the large groups. We had to wait for hours to get served and were sometimes outright refused service. Luckily I was carrying plenty of food and water to survive my stay. The buggy drivers are perpetually looking at their phone and driving. So it's up to you to jump out of their way.

Very good property in the lap of nature, spacious and clean rooms. Staff could have been a bot more courteous and the vegetarian food menu needs to be improved especially the starters. The other facilities were good abd concept of three restaurants as well but again the menu lacks innovation and is not enough.

It was a revisit. Not as impressed with their food as my first few times. Dinner was included in the package and the options were minimal. Lunch buffet had some important food options missing. The maintenance was not great. The pool wasn't maintained at all. Paid a premium for the pool cluster but disappointed with their cleanliness. Hospitality was not great either. So I might not visit again.