トレント リバー イン(Torrent River Inn)

I stayed at this property at the end of June, 2023. In July I checked my bank statement and found out I was charged twice for my stay (once through ******* and once through the hotel itself). I contacted the hotel for 3 weeks straight and tried again in August and September to sort things out to get a refund for the extra charge on my credit card and it has still not been resolved. Every time I called they said they would take my name and phone number and that the manager/owner would call me back. The manager/owner has never contacted me to resolve this issue.

It’s a place to rest your head. Nothing terrible but nothing outstanding. No complimentary soap / shampoo. Staff was great

Felt sorry for the staff as they are severely under staffed but the staff they had did well to keep up as best they could

Room was not ready until 2 hours after the check-in time with no communication ahead of time. The room was clean but it was missing cups and coffee to go with the coffee machine. There were 2 sets of towels when the room was booked for 4 people. This inn is severely understaffed for its size. The poor staff are responsible for running the hotel, taking pizza orders and being servers at the restaurant. I’m sure there would be friendlier service if they were not so stressed. Overall it’s an okay place if you don’t mind poor service.

Perfect location to use as a home base when journeying up the peninsula. Very clean, well maintained property. Too bad the smokers stand just outside the side entrance, no coffee supplies available (ran out) and wifi was easily overwhelmed.

Counter and Dining Staff very efficient, accommodating and friendly. Dining Room was busy with a a lot of people there but the food arrived fast and was delicious. Room was spacious and very clean. Would definitely stay there again

Rooms were nice, clean and comfortable, although not open for breakfast, the dinner was excellent and gòd service

the whole furnishing, carpeting, lobby, paneling, foot traffic was W.A.Y. past it's prime, renovate or tear it down and rebuild. The carpeting and bedspreads were from the 60's!! REALLY!!!!

The check was slow but that was because they were short handed the one person who was checking people in and running the front desk was also bartending and doing maintenance all at once but over all it was a great stay