Heathrow Inn Hotel

全体的に良い

Here now and all I can say is it’s awful , 00.15 am and all I can hear is next door , sounds like they are having a party , brilliant when you’ve got to get up for 4.45 to catch an 11-5hr flight !! no respect whatsoever for other guests !! Door handle held on by 2 screws , broken window that won’t close or lock , I pot of milk for 3 people , hole in the door , looks like someone’s punched it , only good point is the location , it’s close to many shops and food places

We stayed for 1 night and we were disappointed. We weren’t expecting it to be to Premier-Inn standard or anything, however we felt the quality of the room was below the bare minimum: there were stains in the bath, the tap was missing completely, there was no hand soap, and the beds were rock solid. Also, the bed sheets had a few stains and hairs on them. Now looking at previous reviews of the room, it’s a shame that the owners seem to not have taken on board any of the criticisms that have been left over the years to try and improve things, as it has a lot of potential to be a lovely place to stay.

I was booked in for 3 nights and what a mistake. The room was dirty, Toilet seat broken, shower head broken and hanging off. Signs of a water leak at some point as no skirting board, rusty pipes to a rusty dirty radiator and laminate floor was curling up. Electric cables taped up and dangerous. Broken handles on the windows, so you couldn't open them. Dark blue light in the bathroom so you couldn't see what you were doing.

This place is vile. Very noisy,very uncomfortable beds. Dirty shower,no mattress protectors.. Kept awake most of the night and woken early by a crowd on the landing. Can't fill kettle,as it won't fit under tiny sink. Lose railings going upstairs. Smells too. All bad reviews are accurate. Total rip off . Would not stay here again if you paid me too.

Pls don’t visit this hotel. Better sleep in your car. Rude staff as well. It’s a third grade hotel. No locks on bathrooms, leaks from ceiling so no sleep for u if it’s raining. Mattress r hard to sleep. They r using Heathrow’s name to charge us more. Not even worth a tenner for a room.

ZERO Our family of 7 booked 3 separate rooms to stay for one night which cost us around £75.00 per room. When we arrived we found to see that the photos on *********** do NOT represent what the state of this “hotel” is in. We refused to stay due to SAFETY & HYGIENE and SAFEGUARDING Concerns to allow our two young children stay (a baby and a child with disabilities) A cot was requested and not given 1) All three rooms were in a very poor condition - dirty, broken, damaged and smelling. Tiles broken and curtain rails falling down - damaged walls to holes and dents. Much more too. 2) all three rooms were on ground floors and windows wouldn’t lock - they had appeared to be broken in and the safes in the room had been broken and damaged by what I presume someone trying to rob/steal. There walls outside surrounding the broken windows were covered in broken barbed wire where someone must of cut trying to break in and enter the rooms. 3) electric faults throughout all three rooms - lights not working, damaged wires, a lamp on the floor in the bathroom instead of a ceiling light. Which is highly dangerous is the walk I shower was leaking and the toilet - water was heard and seen to be running outside of one of the windows in one room where electrical wires were outside where water was nearly if not touching. 4) STAFF - staff were not friendly, or polite in anyway. They did not care about our upset/complaints just laughed and shrugged their shoulders - no refund was given to us - we were told to chase up with ***********. An older gentleman and older lady seem to be running/managing the hotel (it is also a bar/food and Turkish smoking place) They were very unhelpful, rude and they have refused to contact *********** and ourselves to follow up with our complaint/refund It has been a couple of weeks and no sign of a refund have been given. Please DO NOT go there and always check reviews on Google along with other sites - *********** do not do checks as they are allowing this hotel to advertise wrong details and photos. It was worse than a hostel or jail you see in horror movies - I’ve seen better rooms and hotels in The Walking Dead Tv show!

Not good, our room was dirty and the bed sheets had hairs on and clearly not been cleaned, the shower was filthy and the hotel was very down. There was tea and coffee available in the rooms but no milk, and when we went downstairs in the morning to ask for a cup of tea we got told the coffee machine was broken and go to Sainsbury’s! The bar area was the nicest part of the hotel and the drinks were very reasonable, staff seemed relatively friendly but not particularly helpful. I wouldn’t recommend this hotel and would not stay again

Absolutely appalling hotel.. staff are useless.. no help in the slightest.. Stayed there for 3 nights, was directed to our room to find no towels, the room smelt of severe damp, mould growing round the window frames, cracked walls, and generally dirty floors. The beds was like sleeping on concrete slabs. Asked for towels and was given two tea towels for two adult guys..? Don’t work.. they then said they had no other towels left.. same thing the second night.. and then the third and final night they gave one normal towel for us to use.. absolutely disgusting facilities. The shower room is an absolute nightmare to say this was a “Family Room” I definitely wouldn’t take my family here.. the shower is useless constantly unable to regulate the hot and cold. The sink unit was falling to bits and the night we checked in there was still rubbish and used shampoo sachets etc from the previous guests.. The area is disgraceful.. and parking is a complete joke..