コンフォート イン ヘイワード - オークランド サウス

The room was acceptable, and parking was convenient. However, the elevator was out of service with no prior notice — a basic courtesy that should have been communicated ahead of time. The breakfast was extremely disappointing. Over our three-night stay, the only hot item offered was an omelette. On the first morning, it was inedible; the following two mornings, it was barely acceptable. Thin paper plates were used, making it difficult to carry hot food safely. Options were extremely limited — no yogurt, just waffles, cereal, and muffins. This should not be marketed as a “full breakfast,” especially when compared to other Comfort Inns where the breakfast quality is significantly better. While the stay met basic expectations, the lack of communication and poor breakfast experience were serious letdowns.

We were very pleased with our rooms and free continental breakfast. The front desk staff are very nice Mercedes and Tracy and the housekeeper. ❤️

Perfect customer service

再次入住，感覺不錯，可惜電梯至今沒修好，經理説零件配不到，下次再來，考慮是否再訂這個賓館

酒店離奧克蘭機場非常近，房間很大，停車場也很大，感覺周邊環境比較安全。

They need a better trained staff and to clean the rooms not only changing the towels, customer service needs to be improved 100%